On Wed, Apr 29, 2009 at 6:07 PM, M. Ranganathan <[email protected]> wrote:
> On Wed, Apr 29, 2009 at 4:09 PM, Maarten De Maeyer <[email protected]> wrote:
>> If a sip user makes an external call via the internal sbc (and itsp), can he
>> transfer this call to another external number via the internal sbc ? So the
>> result will be 2 external phones talking.
>> It's not working for me, is this possible ?
>
> Yes it is supported.  The caller ( phone in the PBX) should be able to
> transfer the call to another PSTN number and the two parties can talk
> to each other.

Slight refinement in the statement above. The PBX phone ( which can be
either the caller or the called party ) can transfer calls and this
should work for both blind and consultation transfers.

>
> Several conditions need to be fulfilled for successful transfer. Note
> that the ITSPs should be able to handle re-INVITE ( some ITSPs dont
> and this is a bug with the ITSP therefore they cannot be supported ).
> A quick test - turn MOH off on the phone and ON on sipxbridge. Then
> make a call to the ITSP and put the ITSP on hold and remove hold. If
> that works, that is a good test that the re-INVITE is working
> correctly. If it is not working then your transfer will probably fail.
> Another possibility is Codec negotiation is failing for the transfer.
> i.e. the two PSTN phones are able to negotiate media with the PBX
> phone individually but there is no common codec between the two. This
> is a rare possibility  but it can happen if the two PSTN phones are on
> different ITSPs. For example if the first PSTN phone (on ITSP1)
> negotiates G729 and only G729, the second PSTN phone (on ITSP2)
> negotiates only G711 then when the transfer occurs, no common codec
> can be negotiated between the two ends.
>
> To diagnose such problems I would need a sipx-snapshot of the
> scenario. Please run one and send it to me if you cannot figure it
> out.
>
> Regards
>
> Ranga
>>
>> Thanks
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>
>
>
> --
> M. Ranganathan
>



-- 
M. Ranganathan
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