Did you get 4.0 via an upgrade?? Reason for this question is that I've seen this error when there is a permission problem, say files are not owned by sipxchange:sipxchange and sipxconfig cannot perform the update.
For starters, check /var/sipxdata/mediaserver/data/mailstore/<extension> and replace <extension> with the extension for the user that is having problems. I believe all the files in there should have sipxchange:sipxchange as owner. Dave B. -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Damian Krzeminski Sent: May 12, 2009 9:13 AM To: [email protected] Subject: Re: [sipx-users] Bug on User Page Charles wrote: > I am using 4.0 and am getting the message "an internal error has > occurred" on two separate occasions: > 1] I was attempting to change a extension number for a user and then > clicked OK or Apply. This was tried on multiple occasions. To > eventually get the change I wanted, I had to delete that user and > manually recreate the user with the extension I wanted. > 2] I was attempting to change the email address for the message > notification and after clicking ok or apply, the same message error > has occurred. > > Has anyone experienced this? > > Charles C. Try to reproduce it again. Once you do go to Diagnostics->Snapshot. Get a snapshot. Open an issue and attach the snapshot. D. _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users
