I actually saw this also
2009-05-21 15:07:49 [DEBUG] switch_ivr.c:540 switch_ivr_parse_event()
sofia/67.109.75.155/[email protected]:5060 Command Execute break()
2009-05-21 15:07:49 [DEBUG] switch_channel.c:179 switch_channel_audio_sync()
sofia/67.109.75.155/[email protected]:5060 receive message
[AUDIO_SYNC]
2009-05-21 15:07:49 [DEBUG] switch_core_session.c:706
switch_core_session_queue_private_event() Send signal
sofia/67.109.75.155/[email protected]:5060 [BREAK]
2009-05-21 15:07:49 [DEBUG] switch_ivr.c:540 switch_ivr_parse_event()
sofia/67.109.75.155/[email protected]:5060 Command Execute
playback(silence_stream://3000)
2009-05-21 15:07:49 [DEBUG] switch_ivr_play_say.c:989 switch_ivr_play_file()
Codec Activated l...@8000hz 1 channels 20ms
2009-05-21 15:07:49 [DEBUG] switch_core_io.c:652
switch_core_session_write_frame()
sofia/67.109.75.155/[email protected]:5060 receive message
[TRANSCODING_NECESSARY]
2009-05-21 15:07:52 [DEBUG] switch_ivr_play_say.c:1279
switch_ivr_play_file() done playing file
2009-05-21 15:07:52 [DEBUG] switch_channel.c:179 switch_channel_audio_sync()
sofia/67.109.75.155/[email protected]:5060 receive message
[AUDIO_SYNC]
2009-05-21 15:07:52 [DEBUG] switch_core_session.c:706
switch_core_session_queue_private_event() Send signal
sofia/67.109.75.155/[email protected]:5060 [BREAK]
2009-05-21 15:07:52 [DEBUG] switch_ivr.c:540 switch_ivr_parse_event()
sofia/67.109.75.155/[email protected]:5060 Command Execute
set(playback_terminators=)
2009-05-21 15:07:52 [DEBUG] mod_dptools.c:711 set_function()
sofia/67.109.75.155/[email protected]:5060 SET
[playback_terminators]=[UNDEF]
2009-05-21 15:07:52 [DEBUG] switch_channel.c:179 switch_channel_audio_sync()
sofia/67.109.75.155/[email protected]:5060 receive message
[AUDIO_SYNC]
2009-05-21 15:07:52 [DEBUG] switch_core_session.c:706
switch_core_session_queue_private_event() Send signal
sofia/67.109.75.155/[email protected]:5060 [BREAK]
2009-05-21 15:07:52 [DEBUG] switch_ivr.c:540 switch_ivr_parse_event()
sofia/67.109.75.155/[email protected]:5060 Command Execute
playback(/usr/share/www/doc/stdprompts/please_hold.wav)
2009-05-21 15:07:52 [DEBUG] switch_ivr_play_say.c:989 switch_ivr_play_file()
Codec Activated l...@8000hz 1 channels 20ms
2009-05-21 15:07:52 [DEBUG] switch_core_io.c:652
switch_core_session_write_frame()
sofia/67.109.75.155/[email protected]:5060 receive message
[TRANSCODING_NECESSARY]
2009-05-21 15:07:54 [DEBUG] switch_ivr_play_say.c:1279
switch_ivr_play_file() done playing file
2009-05-21 15:07:54 [DEBUG] switch_channel.c:179 switch_channel_audio_sync()
sofia/67.109.75.155/[email protected]:5060 receive message
[AUDIO_SYNC]
2009-05-21 15:07:54 [DEBUG] switch_core_session.c:706
switch_core_session_queue_private_event() Send signal
sofia/67.109.75.155/[email protected]:5060 [BREAK]
2009-05-21 15:07:54 [DEBUG] switch_ivr.c:540 switch_ivr_parse_event()
sofia/67.109.75.155/[email protected]:5060 Command Execute
deflect(sip:[email protected])
2009-05-21 15:07:54 [DEBUG] mod_dptools.c:684 deflect_function()
sofia/67.109.75.155/[email protected]:5060 receive message
[DEFLECT]
2009-05-21 15:07:54 [DEBUG] sofia_reg.c:1366
sofia_reg_handle_sip_r_challenge() Authenticating 'FreeSWITCH' with
'Digest:"soliantconsulting.com":~~id~media:TEqKiw8tE1'.
2009-05-21 15:07:54 [ERR] sofia_reg.c:1359
sofia_reg_handle_sip_r_challenge() No Matching gateway found
2009-05-21 15:07:54 [NOTICE] sofia_reg.c:1380
sofia_reg_handle_sip_r_challenge() Hangup
sofia/67.109.75.155/[email protected]:5060 [CS_EXECUTE]
[MANDATORY_IE_MISSING]
2009-05-21 15:07:54 [DEBUG] switch_channel.c:1566
switch_channel_perform_hangup() Send signal
sofia/67.109.75.155/[email protected]:5060 [KILL]
2009-05-21 15:07:54 [DEBUG] switch_core_session.c:820
switch_core_session_signal_state_change() Send signal
sofia/67.109.75.155/[email protected]:5060 [BREAK]
2009-05-21 15:07:54 [DEBUG] mod_event_socket.c:1979 listener_run() Session
complete, waiting for children
2009-05-21 15:07:54 [DEBUG] mod_event_socket.c:2012 listener_run()
Connection Closed
2009-05-21 15:07:55 [DEBUG] switch_core_session.c:523
switch_core_session_perform_receive_message() Send signal
sofia/67.109.75.155/[email protected]:5060 [BREAK]
2009-05-21 15:07:55 [DEBUG] switch_core_state_machine.c:464
switch_core_session_run()
(sofia/67.109.75.155/[email protected]:5060) State EXECUTE going
to sleep
2009-05-21 15:07:55 [DEBUG] switch_core_state_machine.c:383
switch_core_session_run()
(sofia/67.109.75.155/[email protected]:5060) Running State Change
CS_HANGUP
2009-05-21 15:07:55 [DEBUG] switch_core_state_machine.c:414
switch_core_session_run()
(sofia/67.109.75.155/[email protected]:5060) State HANGUP
2009-05-21 15:07:55 [DEBUG] mod_sofia.c:287 sofia_on_hangup() Channel
sofia/67.109.75.155/[email protected]:5060 hanging up, cause:
MANDATORY_IE_MISSING
2009-05-21 15:07:55 [DEBUG] mod_sofia.c:344 sofia_on_hangup() Sending BYE to
sofia/67.109.75.155/[email protected]:5060
2009-05-21 15:07:55 [DEBUG] switch_core_state_machine.c:46
switch_core_standard_on_hangup()
sofia/67.109.75.155/[email protected]:5060 Standard HANGUP, cause:
MANDATORY_IE_MISSING
2009-05-21 15:07:55 [DEBUG] switch_core_state_machine.c:414
switch_core_session_run()
(sofia/67.109.75.155/[email protected]:5060) State HANGUP going to
sleep
2009-05-21 15:07:55 [DEBUG] switch_core_session.c:952
switch_core_session_thread() Session 1
(sofia/67.109.75.155/[email protected]:5060) Locked, Waiting on
external entities
2009-05-21 15:07:55 [NOTICE] switch_core_session.c:970
switch_core_session_thread() Session 1
(sofia/67.109.75.155/[email protected]:5060) Ended
2009-05-21 15:07:55 [NOTICE] switch_core_session.c:972
switch_core_session_thread() Close Channel
sofia/67.109.75.155/[email protected]:5060 [CS_HANGUP]
~

-----Original Message-----
From: Scott Lawrence [mailto:[email protected]] 
Sent: Thursday, May 21, 2009 2:39 PM
To: [email protected]
Cc: 'Goran Donev'; [email protected]
Subject: Re: [sipx-users] Extension Transfer Question

On Thu, 2009-05-21 at 20:22 +0100, Sen Heng wrote:
> I had same problem with call transfer. I can hear "your call will be
> transfered" but it stay there forwever.
>  
> I wonder, does Sipx need setup a inbound Dial Plan or it should
> transfer automaticlly?

Unfortunately, this is one of those cases where the same symptom may
have many different causes.  A good illustration of why listening to the
noises (whatever they are) on the phone is not sufficient for debugging
SIP calls.

To analyze this issue, a snapshot that records the configuration and
logs of the problem occurring are needed.

Set the logging on the affected components (which always include the
proxy and registrar) to at least INFO level (this is normally
sufficient, and will make the snapshot smaller than DEBUG).  You must
restart any component for the log level change to take effect.

If possible, it's even better to change the log level, then stop your
services, delete all the log files (rm -f /var/log/sipxpbx/*), and
then start the services.

Once the logging change is in effect, reproduce the problem.  Note the
time it occurred as precisely as you can (using the system time itself
is best), and any other details (caller, callee, etc).  If you can
identify the problem calls using the CDRs this is also helpful.

Take a snapshot (under the Diagnostics tab) of the system.  If you are
using redundant systems (HA), you must take snapshots of both systems.

Attach the snapshot(s) to the issue, along with the problem
description; make sure you include:

  - What you did
      Include the identifying information for the calls as above
      (times, caller, etc).

  - What you expected to happen

  - What you observed actually did happen





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