Thanks Tony... Maybe I can garner enough information from the gateway logs to get some help from Patton.
Mike > -----Original Message----- > From: Tony Graziano [mailto:[email protected]] > Sent: Saturday, June 06, 2009 4:02 PM > To: Picher, Michael; [email protected] > Cc: [email protected] > Subject: Re: [sipx-users] Problem with sipXecs 3.10.3,Polycom 3.1.1 and > 3.1.2 and Patton Gateway.. > > FWIW, I have a site with an identical setup 10 minutes from my office > (on foot). Everything is identical EXCEPT the patton SN firmware > version (4.x), and it does not have that issue. > > >>> "Picher, Michael" <[email protected]> 06/05/09 2:15 PM >>> > I haven't seen this fly through so... > > SipX 3.10.3 from ISO. > Polycom firmware 3.1.1 and 3.1.2b (boot rom 4.1.2). > Patton Smartnode Gateway (firmware 5.2 (Sept build & March build) and > 5.3 (march build)). > > Everything is working properly except for the following use case: > > A call inbound through the gateway answered on a Polycom 650 (same > firmware across all Polycom phones), call is transferred (blind) to a > user who is on the phone. I get brief MoH, then ringing, destination > Polycom 330 sees call ringing but does not answer the call, the call > should then be sent to voicemail but goes to dead air. > > I did a debug on the Patton and saw a 481 error returned to the gateway > before going off into lala land. > > If the Polycom 330 is not on the phone and a call is transferred to > that > extension & not picked up then the call goes to VM properly. > > If the call is transferred directly to voicemail box (8 + ext), the > voicemail play fine. > > If an internal caller tries to call that extension while the person is > on the phone they get transferred to voicemail fine. > > Any clues? > > Thanks, > Mike > _______________________________________________ > sipx-users mailing list > [email protected] > List Archive: http://list.sipfoundry.org/archive/sipx-users > Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users
