Hi Todd,

what did you mean with G5 fax machine? Is it a T.38 IP fax machine?
Is it better to turn off the T.38 redundancy too?

Jan

2009/6/11 Todd Hodgen <[email protected]>:
> Are you sure the issue is with the Gateway itself and not the fax machines.
> It's important on the faxes to turn off Error Correction.  And, it gets
> trickey, because some machines allow you to turn them off, some require the
> manufacturer to turn them off, and some turn back on by themselves when they
> detect a G5 fax machine.  Error Correction must be turned off for Faxing to
> work in an IP network.  I learned this lesson the hard way with some large
> Nortel CS1000 implementations.  Problem wasn't the switch, but the fax
> machines on the ends, and the T.38 protocol itself.
>
> I know of at least one ITSP's that's even beginning to tweak their network
> now to ensure error correction is stripped off of their network entirely to
> improve fax capabilities.
>
> Voipfrustration.com is a sight that has instructions for turning off Error
> Correction on different Fax Machines, it can be helpful when things are
> coming together.
>
>
>
> -----Original Message-----
> From: [email protected]
> [mailto:[email protected]] On Behalf Of Matt Keys
> Sent: Wednesday, June 10, 2009 9:42 PM
> To: [email protected]
> Subject: [sipx-users] fax compatibility list?
>
> Is there a list of sipxecs tested/certified ATAs that work for faxing? I
> was able to get a SPA-2102 to send/receive yesterday. Tests using a
> AudioCodes MP-112 (version 5 firmware) have failed.
>
> FYI - I just discovered HP has a very handy tool available. Call
> 1-888-hpfaxme (1-888-473-2963) and it will receive your test fax and
> send it back to you. See
> http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00259105&lc=en&dlc=&cc=
> us&product=424230 .
>
>
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