Sorry for confusion.  I'm using 4.0.0, trying to upload a new user 
voicemail greeting (/"Hello, I'm not in the office right now, blah blah 
blah, please leave a message...."/).  The directory 
/var/sipxdata/mediaserver/data/mailstore/850 contains wav files, but 
their filenames are not exact matches for the names that appear in the 
Active Greeting combo box so I suspect that they are mentioned in a 
config file somewhere.


Tony Graziano wrote:

>Not enough information. Are these user, aa or acd greetings?
>
>The directory/names I provided are good for 3.10-4.0.0.  
>-----Original Message-----
>From: Keith Gearty <[email protected]>
>To: Tony Graziano <[email protected]>
>Cc:  <[email protected]>
>
>Sent: 6/18/2009 10:04:45 AM
>Subject: Re: [sipx-users] Uploading a voicemail greeting
>
>
>Tony Graziano wrote:
>
>  
>
>>>>>On 6/18/2009 at 9:40 AM, in message <[email protected]>, 
>>>>>Keith
>>>>>       
>>>>>
>>>>>          
>>>>>
>>Gearty <[email protected]> wrote:
>> 
>>
>>    
>>
>>>Tony Graziano wrote:
>>>
>>>   
>>>
>>>      
>>>
>>>>>>>On 6/18/2009 at 9:28 AM, in message <[email protected]>, 
>>>>>>>Keith
>>>>>>>      
>>>>>>>
>>>>>>>           
>>>>>>>
>>>>>>>              
>>>>>>>
>>>>Gearty <[email protected]> wrote:
>>>>
>>>>
>>>>     
>>>>
>>>>        
>>>>
>>>>>Maybe I'm just missing something obvious, but I can't find a way to 
>>>>>upload a new voicemail greeting.  I know you can record one through the 
>>>>>phone, and I know you can select from a list of existing greetings, but 
>>>>>I have a wav file that I want to upload for the voicemail greeting, in 
>>>>>the same way that I do for the auto attendant greeting and the music on 
>>>>>hold.  Where is the upload option for voicemail greetings?
>>>>>  
>>>>>
>>>>>       
>>>>>
>>>>>          
>>>>>
>>>>you would need to copy it manually at this time.
>>>>
>>>>
>>>>------------------------------------------------------------------------
>>>>
>>>>
>>>>No virus found in this incoming message.
>>>>Checked by AVG - www.avg.com 
>>>>Version: 8.5.374 / Virus Database: 270.12.78/2185 - Release Date: 06/18/09 
>>>>     
>>>>
>>>>        
>>>>
>>>05:53:00
>>>   
>>>
>>>      
>>>
>>>>     
>>>>
>>>>        
>>>>
>>>Okay, what directory do I upload it into?
>>>
>>>Thanks,
>>>Keith.
>>>
>>>   
>>>
>>>      
>>>
>>For AA prompts:
>>
>>/var/sipxdata/mediaserver/data/prompts
>>
>>For USER greetings:
>>
>>/var/sipxdata/mediaserver/data/mailstore/<line> (where line is the extension, 
>>like "200")
>>
>>The filenames at present are: standard.wav, extendedabsence.wav, 
>>outofoffice.wav
>> 
>>
>>    
>>
>Thanks Tony, but I suspect there's more to it than that because the 
>filenames of the WAVs in that directory don't reflect the names in the 
>Active Greeting combo box, and putting a new WAV into that directory 
>doesn't seem to add it to the Active Greeting combo box.  Is there a 
>config file a have to edit as well?
>
>Keith.
>  
>
>------------------------------------------------------------------------
>
>
>No virus found in this incoming message.
>Checked by AVG - www.avg.com 
>Version: 8.5.374 / Virus Database: 270.12.78/2185 - Release Date: 06/18/09 
>05:53:00
>
>  
>
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