I figured it out.  My wav file has to actually be called default.wav in 
order to work.  Thanks for your help.

Keith.


Keith Gearty wrote:

>Sorry for confusion.  I'm using 4.0.0, trying to upload a new user 
>voicemail greeting (/"Hello, I'm not in the office right now, blah blah 
>blah, please leave a message...."/).  The directory 
>/var/sipxdata/mediaserver/data/mailstore/850 contains wav files, but 
>their filenames are not exact matches for the names that appear in the 
>Active Greeting combo box so I suspect that they are mentioned in a 
>config file somewhere.
>
>
>Tony Graziano wrote:
>
>  
>
>>Not enough information. Are these user, aa or acd greetings?
>>
>>The directory/names I provided are good for 3.10-4.0.0.  
>>-----Original Message-----
>>From: Keith Gearty <[email protected]>
>>To: Tony Graziano <[email protected]>
>>Cc:  <[email protected]>
>>
>>Sent: 6/18/2009 10:04:45 AM
>>Subject: Re: [sipx-users] Uploading a voicemail greeting
>>
>>
>>Tony Graziano wrote:
>>
>> 
>>
>>    
>>
>>>>>>On 6/18/2009 at 9:40 AM, in message <[email protected]>, 
>>>>>>Keith
>>>>>>      
>>>>>>
>>>>>>         
>>>>>>
>>>>>>            
>>>>>>
>>>Gearty <[email protected]> wrote:
>>>
>>>
>>>   
>>>
>>>      
>>>
>>>>Tony Graziano wrote:
>>>>
>>>>  
>>>>
>>>>     
>>>>
>>>>        
>>>>
>>>>>>>>On 6/18/2009 at 9:28 AM, in message <[email protected]>, 
>>>>>>>>Keith
>>>>>>>>     
>>>>>>>>
>>>>>>>>          
>>>>>>>>
>>>>>>>>             
>>>>>>>>
>>>>>>>>                
>>>>>>>>
>>>>>Gearty <[email protected]> wrote:
>>>>>
>>>>>
>>>>>    
>>>>>
>>>>>       
>>>>>
>>>>>          
>>>>>
>>>>>>Maybe I'm just missing something obvious, but I can't find a way to 
>>>>>>upload a new voicemail greeting.  I know you can record one through the 
>>>>>>phone, and I know you can select from a list of existing greetings, but 
>>>>>>I have a wav file that I want to upload for the voicemail greeting, in 
>>>>>>the same way that I do for the auto attendant greeting and the music on 
>>>>>>hold.  Where is the upload option for voicemail greetings?
>>>>>> 
>>>>>>
>>>>>>      
>>>>>>
>>>>>>         
>>>>>>
>>>>>>            
>>>>>>
>>>>>you would need to copy it manually at this time.
>>>>>
>>>>>
>>>>>------------------------------------------------------------------------
>>>>>
>>>>>
>>>>>No virus found in this incoming message.
>>>>>Checked by AVG - www.avg.com 
>>>>>Version: 8.5.374 / Virus Database: 270.12.78/2185 - Release Date: 06/18/09 
>>>>>    
>>>>>
>>>>>       
>>>>>
>>>>>          
>>>>>
>>>>05:53:00
>>>>  
>>>>
>>>>     
>>>>
>>>>        
>>>>
>>>>>    
>>>>>
>>>>>       
>>>>>
>>>>>          
>>>>>
>>>>Okay, what directory do I upload it into?
>>>>
>>>>Thanks,
>>>>Keith.
>>>>
>>>>  
>>>>
>>>>     
>>>>
>>>>        
>>>>
>>>For AA prompts:
>>>
>>>/var/sipxdata/mediaserver/data/prompts
>>>
>>>For USER greetings:
>>>
>>>/var/sipxdata/mediaserver/data/mailstore/<line> (where line is the 
>>>extension, like "200")
>>>
>>>The filenames at present are: standard.wav, extendedabsence.wav, 
>>>outofoffice.wav
>>>
>>>
>>>   
>>>
>>>      
>>>
>>Thanks Tony, but I suspect there's more to it than that because the 
>>filenames of the WAVs in that directory don't reflect the names in the 
>>Active Greeting combo box, and putting a new WAV into that directory 
>>doesn't seem to add it to the Active Greeting combo box.  Is there a 
>>config file a have to edit as well?
>>
>>Keith.
>> 
>>
>>------------------------------------------------------------------------
>>
>>
>>No virus found in this incoming message.
>>Checked by AVG - www.avg.com 
>>Version: 8.5.374 / Virus Database: 270.12.78/2185 - Release Date: 06/18/09 
>>05:53:00
>>
>> 
>>
>>    
>>
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>
>
>No virus found in this incoming message.
>Checked by AVG - www.avg.com 
>Version: 8.5.374 / Virus Database: 270.12.78/2185 - Release Date: 06/18/09 
>05:53:00
>
>  
>
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