Hi heros,

>2) forward the call with call diversion for the Polycom phone. There is 
an
>option called
>"forward on busy". Then the call is forwarded to an autoattendant  with a
>preregistered message with the "busy tone". 

If you really don't want the number to be answered then you could try this 
"not so nice" workaround:
You could "forward on busy" to an extension that is always off-hook 
(softphone for example).

Best regards / Mit freundlichen Grüßen / Sincères salutations

Paul Scheepens
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