Todd Hodgen wrote:
I don't see a method of having a centralized receptionist for this
application. Many times a multi-tenant application will be for shared
resources - like receptionist. Like Fax machines, etc.
One other aspect of Multi-tenant applications is a common use of
trunks. In this example, you would need 50 sets of trunks to
facilitate the application. In a true Multi-tenant application, your
trunks are a shared resource, which is what provides much of the cost
benefit.
I think it would be difficult to support this application with today's
feature set.
Maybe I'm misunderstanding this thread, but it seems to me the original
poster wants to create an environment in which multiple companies share
the same SipXecs server and the same SIP trunk with incoming calls
directed at a shared receptionist. SipXecs provides this functionality
by default, because its as if all the extensions belonged to one
company. So as the original poster says, the only issue is preventing
extensions belonging to different tenants from calling each other.
There's no direct way to do that in SipXecs, but some SIP phones (eg the
Snom 3xx) allow you to set a regular expression (although they call it a
dial plan) to define what is and what isn't a valid number. You could
use that to allow calls to extensions belonging to a particular tenant
or the outside line, but no one else. Although its a phone setting, it
can be configured in a phone group in SipXecs and then distributed to
the phones through auto-provisioning.
Alternatively, don't overlook the simplicity of giving each user a list
of the extensions he's allowed to dial, and not telling him about the
ones he's not allowed to dial.
Best regards,
Keith.
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