If this is the initial profile send to the phone they will not reboot
because the phone is not yet registered to the PBX.  Restart the phones
manually on the first profile send.

Mike

-----Original Message-----
From: [email protected]
[mailto:[email protected]] On Behalf Of IT Services
Sent: Tuesday, August 11, 2009 8:16 PM
To: [email protected]
Subject: [sipx-users] Phones not Restarting

Hi all:

I am using 4.01 from a CD install on a single server.

When I send a new phone profile, the phones (snom 320 or LG-6812) do not
restart automatically and hence, I get a failed message in the job
status area.

Any suggestion on where to start troubleshooting?

Thanks... tommy

 
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