I need to use a simplified voicemail system for some users. I have change the
savemessage.vxml and copy it to the voicemail folder of each of this users, to
take out any option (transfer, deposit, dial extension, confirmation, etc).
The simplified version, plays out a customized OGM, then allow the caller to
deposit a voicemail for a maximum of 30 seconds, then the system hangs the call.
The problem is that whenever i restart the sipxecs service, the
savemessage.vxml of this folders gets overwritten. If i change the file system
permissions an error occurs.
Is there any way to specify a customized vxml for user or group of users and to
not apply the default to ALL users at the system?
The feature of customized vxml per user or group, can also be applied to add
customized applications and call services for customers (suppliers query for
payment, customer feedback, etc.)
Thanks.
Carlos
PD. I am sending the simplified version for your analysis.
_________________________________________________________________
Toda la información meteorológica. Consulta en MSN el tiempo que va a hacer en
cualquier lugar de España o del Mundo.
http://eltiempo.es.msn.com/
<?xml version="1.0"?>
<vxml version="2.0"
base="http://localhost:8090/vm_vxml/";
application="root.vxml">
<!--
Deposit Voicemail
-->
<form id="incoming">
<property name="interdigittimeout" value="3s" />
<property name="timeout" value="7s" />
<!-- Record noinput count
For some reason, the input count does not increment in record.
This is a manual way to count the noinput events.
-->
<var name="record_reprompt" expr="'0'" />
<!-- Parameters passed in by the subroutine that invoked this VXML -->
<var name="mailbox" />
<var name="from" />
<var name="frommailbox" expr="mailbox" />
<var name="mediaserverurl" />
<var name="securemediaserverurl" />
<!-- Parameter indicating the process that invoked this VXML script.
Possible values: "incoming" if called by deposit.cgi
"sendmessage" if called by mainmenu.vxml
-->
<var name="called_by" />
<!-- URL of the greeting. Passed in only when invoked by deposit.cgi -->
<var name="msgurl" />
<var name="msgurltype" />
<!-- Flag to indicate how the user reached the recording so that
appropriate message confirmation is played.
Deposi t - plays 'Your message has been recorded.'
Send message - plays 'Message sent.'
Deposit to additional extensions - plays 'Your message has been copied.'
-->
<var name="recording_source" expr="called_by" />
<!-- Parameters for invoking the CGI -->
<var name="action" expr="'savemessage'" />
<var name="size" />
<var name="duration" />
<var name="timestamp" />
<var name="termchar" />
<var name="alreadyrecorded" />
<block>
<assign name="alreadyrecorded" expr="'0'" />
</block>
<!-- Flag to indicate if the user has recorded the message -->
<var name="save_message" expr="'yes'" />
<!-- Flag to indicate if the user has disconnected the call -->
<var name="call_disconnected" expr="'no'" />
<!-- Default "Operator" destination for transfer -->
<var name="xfer_uri" expr="operatoraddr" />
<!-- Default audio on transfer -->
<var name="xfer_audio" expr="mediaserverurl + promptsalias +
'please_hold.wav'" />
<!-- Customization for listeners calls-->
<var name="message_no_options" />
<block>
<!-- Define to use simple or standard Voicemail -->
<if cond="msgurltype == 'url'">
<assign name="message_no_options" expr="'true'" />
<else />
<assign name="message_no_options" expr="'false'" />
</if>
</block>
<!-- Play the user's greeting -->
<field name="playgreeting" type="digits?minlength=1;maxlength=1"
cond="alreadyrecorded=='0'">
<!-- Esto lo hace cuando se manda mensaje desde web -->
<prompt cond="called_by == 'sendmessage'" timeout="1s">
<audio expr="mediaserverurl + promptsalias + 'record_your_message.wav'"
/>
</prompt>
<!-- Suprimir mensajes de la operadora -->
<prompt cond="(msgurltype == 'url') && (message_no_options ==
'true')" timeout="1s">
<audio expr="msgurl" />
</prompt>
<prompt cond="(msgurltype == 'url') && (message_no_options ==
'false')" timeout="1s">
<audio expr="msgurl" />
<audio expr="mediaserverurl + promptsalias +
'deposit_greeting_extn.wav'" />
</prompt>
<prompt cond="msgurltype == 'name'" timeout="1s">
<audio expr="msgurl" />
<audio expr="mediaserverurl + promptsalias + 'is_not_available.wav'" />
<audio expr="mediaserverurl + promptsalias + 'please_leave_a_msg.wav'"
/>
<audio expr="mediaserverurl + promptsalias +
'deposit_greeting_extn.wav'" />
</prompt>
<prompt cond="msgurltype == 'extension'" timeout="1s">
<audio expr="mediaserverurl + promptsalias +
'default_greeting_prefix.wav'" />
</prompt>
<prompt cond="msgurltype == 'extension'" timeout="1s">
<say-as type="number:digits">
<value expr="msgurl" />
</say-as>
</prompt>
<prompt cond="msgurltype == 'extension'" timeout="1s">
<audio expr="mediaserverurl + promptsalias + 'is_not_available.wav'" />
<audio expr="mediaserverurl + promptsalias + 'please_leave_a_msg.wav'"
/>
<audio expr="mediaserverurl + promptsalias +
'deposit_greeting_extn.wav'" />
</prompt>
<prompt cond="msgurltype == 'alphanumeric'" timeout="1s">
<audio expr="mediaserverurl + promptsalias +
'default_greeting_prefix.wav'" />
</prompt>
<prompt cond="msgurltype == 'alphanumeric'" timeout="1s">
<say-as type="acronym">
<value expr="msgurl" />
</say-as>
</prompt>
<prompt cond="msgurltype == 'alphanumeric'" timeout="1s">
<audio expr="mediaserverurl + promptsalias + 'is_not_available.wav'" />
<audio expr="mediaserverurl + promptsalias + 'please_leave_a_msg.wav'"
/>
<audio expr="mediaserverurl + promptsalias +
'deposit_greeting_extn.wav'" />
</prompt>
<filled>
<if cond="message_no_options == 'false'">
<if cond="playgreeting == '0'">
<goto nextitem="xfer" />
<elseif cond="playgreeting == '*'" />
<assign name="save_message" expr="'no'" />
<if cond="called_by == 'sendmessage'">
<prompt bargein="false">
<audio expr="mediaserverurl + promptsalias +
'cancelled.wav'" />
</prompt>
<return />
<else />
<assign name="action" expr="'login'" />
<goto nextitem="login" />
</if>
<else />
<assign name="alreadyrecorded" expr="'0'" />
<goto nextitem="vm" />
</if>
<else />
<assign name="alreadyrecorded" expr="'0'" />
<goto nextitem="vm" />
</if>
</filled>
<noinput>
<assign name="alreadyrecorded" expr="'0'" />
<goto nextitem="vm" />
</noinput>
<nomatch>
<prompt bargein="false">
<audio expr="mediaserverurl + promptsalias +
'invalid_entry_try_again.wav'" />
</prompt>
<reprompt />
</nomatch>
</field>
<!-- Proceed to login menu -->
<subdialog name="login" cond="action=='login'" method="get"
src="login.vxml">
<param name="mailbox" expr="mailbox" />
<param name="extn" expr="mailbox" />
<param name="from" expr="from" />
<param name="mediaserverurl" expr="mediaserverurl" />
<param name="securemediaserverurl" expr="securemediaserverurl" />
</subdialog>
<!-- Record the voicemail message -->
<record name="vm" cond="alreadyrecorded=='0'" beep="true"
finalsilence="5000ms" dtmfterm="true" maxtime="30s">
<filled>
<assign name="duration" expr="vm$.duration" />
<assign name="size" expr="vm$.size" />
<assign name="timestamp" expr="vm$.timestamp" />
<assign name="termchar" expr="vm$.termchar" />
<assign name="save_message" expr="'yes'" />
<assign name="alreadyrecorded" expr="'1'" />
<if cond="message_no_options == 'true'">
<assign name="save_message" expr="'yes'" />
<assign name="confirm" expr="'2'" />
<goto nextitem="recording" />
<else />
<goto nextitem="confirm" />
<if cond="vm$.termchar=='0'">
<goto nextitem="xfer" />
<elseif cond="vm$.termchar=='*'" />
<if cond="called_by == 'sendmessage'">
<prompt bargein="false">
<audio expr="mediaserverurl + promptsalias + 'cancelled.wav'"
/>
</prompt>
<return />
<else />
<assign name="save_message" expr="'yes'" />
<assign name="confirm" expr="'1'" />
<goto nextitem="recording" />
</if>
<else />
<assign name="save_message" expr="'yes'" />
<assign name="alreadyrecorded" expr="'1'" />
<goto nextitem="confirm" />
</if>
</if>
</filled>
<noinput>
<if cond="record_reprompt=='0' && message_no_options ==
'false'">
<assign name="record_reprompt" expr="'1'" />
<reprompt />
<elseif cond="record_reprompt=='1'" />
<assign name="record_reprompt" expr="'2'" />
<reprompt />
<else />
<prompt bargein="false">
<audio expr="mediaserverurl + promptsalias + 'cancelled.wav'" />
<audio expr="mediaserverurl + promptsalias +
'thankyou_goodbye.wav'" />
</prompt>
<disconnect />
</if>
</noinput>
</record>
<!-- Prompt user's to confirm that their message can be sent -->
<field name="confirm" cond="vm != 'undefined'"
type="digits?minlength=1;maxlength=1">
<prompt>
<audio expr="mediaserverurl + promptsalias + 'deposit_options.wav'" />
<audio expr="mediaserverurl + promptsalias +
'to_cancel_press_star.wav'" />
</prompt>
<filled>
<if cond="confirm == '0'">
<!-- Transfer to the operator -->
<assign name="save_message" expr="'no'" />
<goto nextitem="xfer" />
<elseif cond="confirm == '1'" />
<!-- Play back the recorded message -->
<assign name="save_message" expr="'yes'" />
<prompt>
<value expr="vm" />
</prompt>
<clear namelist="confirm" />
<goto nextitem="confirm" />
<elseif cond="confirm == '2'" />
<!-- proceed with delivering the message -->
<assign name="save_message" expr="'yes'" />
<if cond="called_by == 'sendmessage'">
<goto nextitem="copymessage" />
<else />
<goto nextitem="recording" />
</if>
<elseif cond="confirm == '3'" />
<!-- Cancel the recording and try again -->
<assign name="save_message" expr="'no'" />
<prompt>
<audio expr="mediaserverurl + promptsalias +
'record_your_message.wav'" />
</prompt>
<clear namelist="vm confirm alreadyrecorded" />
<goto nextitem="vm" />
<elseif cond="confirm == '*'" />
<!-- Cancel -->
<assign name="save_message" expr="'no'" />
<if cond="called_by == 'sendmessage'">
<prompt>
<audio expr="mediaserverurl + promptsalias +
'cancelled.wav'" />
</prompt>
<return />
<else />
<prompt bargein="false">
<audio expr="mediaserverurl + promptsalias +
'thankyou_goodbye.wav'" />
</prompt>
<disconnect />
</if>
<else />
<!-- Reprompt -->
<prompt>
<audio expr="mediaserverurl + promptsalias +
'invalid_entry_try_again.wav'" />
</prompt>
<clear namelist="confirm" />
<goto nextitem="confirm" />
</if>
</filled>
<noinput count="3">
<prompt bargein="false">
<audio expr="mediaserverurl + promptsalias + 'thankyou_goodbye.wav'"
/>
</prompt>
<if cond="called_by == 'sendmessage'">
<assign name="save_message" expr="'no'" />
<else />
<assign name="save_message" expr="'yes'" />
</if>
<disconnect />
</noinput>
<nomatch>
<reprompt />
</nomatch>
</field>
<!-- Invoke the CGI for depositing the voicemail for a single recipient -->
<subdialog cond="confirm == '2'" name="recording"
srcexpr="securemediaserverurl + cgiurl" method="post"
enctype="audio/x-wav" namelist="vm action duration from mailbox timestamp
size termchar">
<filled>
<assign name="save_message" expr="'no'" />
<if cond="recording.result == 'success'">
<if cond="message_no_options == 'false'">
<if cond="vm$.termchar=='*' || confirm == '*'">
<if cond="called_by == 'sendmessage'">
<prompt>
<audio expr="mediaserverurl + promptsalias +
'msg_sent.wav'" />
</prompt>
<return />
<else />
<prompt bargein="false">
<audio expr="mediaserverurl + promptsalias +
'thankyou_goodbye.wav'" />
</prompt>
<disconnect />
</if>
<elseif cond="recording_source == 'moreoptions'" />
<prompt>
<audio expr="mediaserverurl + promptsalias +
'msg_copied.wav'" />
</prompt>
<goto nextitem="moreoptions" />
<elseif cond="called_by == 'sendmessage'" />
<prompt>
<audio expr="mediaserverurl + promptsalias +
'msg_sent.wav'" />
</prompt>
<goto nextitem="moreoptions" />
<elseif cond="call_disconnected == 'yes'" />
<exit />
<else />
<prompt>
<audio expr="mediaserverurl + promptsalias +
'msg_recorded.wav'" />
</prompt>
<goto nextitem="moreoptions" />
</if>
<elseif cond="call_disconnected == 'yes'" />
<exit />
<else />
<prompt>
<audio expr="mediaserverurl + promptsalias +
'msg_recorded.wav'" />
</prompt>
<exit />
</if>
<elseif cond="recording.result == 'failed'" />
<goto nextitem="failure" />
<elseif cond="recording.result == 'msgtooshort'" />
<prompt>
<audio expr="mediaserverurl + promptsalias +
'msg_too_short.wav'" />
</prompt>
<clear namelist="recording confirm vm" />
<assign name="save_message" expr="'no'" />
<assign name="alreadyrecorded" expr="'0'" />
<goto nextitem="playgreeting" />
<elseif cond="recording.result == 'invalidextn'" />
<prompt>
<audio expr="mediaserverurl + promptsalias +
'extn_invalid.wav'" />
</prompt>
<clear namelist="recording moreoptions copymessage" />
<goto nextitem="copymessage" />
</if>
</filled>
</subdialog>
<!-- Check with user if they want the same message have to be delivered to
someone else -->
<field name="moreoptions" cond="confirm == '2'"
type="digits?minlength=1;maxlength=1">
<prompt>
<audio expr="mediaserverurl + promptsalias + 'copy_to_extn.wav'" />
</prompt>
<filled>
<if cond="moreoptions == '0'">
<goto nextitem="xfer" />
<elseif cond="moreoptions == '1'" />
<goto nextitem="copymessage" />
<elseif cond="moreoptions == '*'" />
<if cond="called_by == 'sendmessage'">
<return />
<else />
<prompt bargein="false">
<audio expr="mediaserverurl + promptsalias +
'thankyou_goodbye.wav'" />
</prompt>
<disconnect />
</if>
<else />
<prompt>
<audio expr="mediaserverurl + promptsalias +
'invalid_entry_try_again.wav'" />
</prompt>
<clear namelist="moreoptions" />
<goto nextitem="moreoptions" />
</if>
</filled>
<noinput count="3">
<prompt bargein="false">
<audio expr="mediaserverurl + promptsalias + 'thankyou_goodbye.wav'"
/>
</prompt>
<disconnect />
</noinput>
</field>
<!-- Prompt user for other extensions to which they want to deliver the
same voicemail -->
<field name="copymessage" cond="moreoptions == '1' || called_by ==
'sendmessage'"
type="digits?minlength=1;maxlength=100">
<prompt>
<audio expr="mediaserverurl + promptsalias + 'dial_extn.wav'" />
</prompt>
<filled>
<if cond="copymessage == '0'">
<goto nextitem="xfer" />
<elseif cond="copymessage == '8'" />
<goto nextitem="selectdistlist" />
<elseif cond="copymessage == '9'" />
<goto nextitem="dialbyname" />
<elseif cond="copymessage == '*'" />
<if cond="called_by == 'sendmessage'">
<prompt>
<audio expr="mediaserverurl + promptsalias + 'cancelled.wav'" />
</prompt>
<return />
<else />
<prompt bargein="false">
<audio expr="mediaserverurl + promptsalias +
'thankyou_goodbye.wav'" />
</prompt>
<disconnect />
</if>
<else />
<!-- Set the mailbox as the extension just dialed -->
<assign name="mailbox" expr="copymessage" />
<if cond="called_by == 'sendmessage'">
<assign name="recording_source" expr="'sendmessage'" />
<else />
<assign name="recording_source" expr="'moreoptions'" />
</if>
<clear namelist="moreoptions recording copymessage" />
<goto nextitem="recording" />
</if>
</filled>
<noinput count="1">
<prompt>
<audio expr="mediaserverurl + promptsalias + 'dial_extn.wav'" />
</prompt>
<goto nextitem="copymessage" />
</noinput>
<noinput count="2">
<prompt>
<audio expr="mediaserverurl + promptsalias + 'dial_extn.wav'" />
</prompt>
<goto nextitem="copymessage" />
</noinput>
<noinput count="3">
<prompt bargein="false">
<audio expr="mediaserverurl + promptsalias + 'thankyou_goodbye.wav'"
/>
</prompt>
<disconnect />
</noinput>
</field>
<!-- Prompt user for the distribution list to deliver the same voicemail -->
<field name="selectdistlist" cond="moreoptions == '1' || called_by ==
'sendmessage'"
type="digits?minlength=1;maxlength=1">
<prompt>
<audio expr="mediaserverurl + promptsalias + 'select_dist_list.wav'" />
</prompt>
<filled>
<if cond="selectdistlist == '0'">
<goto nextitem="xfer" />
<elseif cond="selectdistlist == '*'" />
<if cond="called_by == 'sendmessage'">
<prompt>
<audio expr="mediaserverurl + promptsalias + 'cancelled.wav'" />
</prompt>
<return />
<else />
<prompt bargein="false">
<audio expr="mediaserverurl + promptsalias +
'thankyou_goodbye.wav'" />
</prompt>
<disconnect />
</if>
<else />
<!-- Set the disttribution list as the digit just dialed -->
<assign name="distlist" expr="selectdistlist" />
<assign name="action" expr="'sendbydistlist'" />
<if cond="called_by == 'sendmessage'">
<assign name="recording_source" expr="'sendmessage'" />
<else />
<assign name="recording_source" expr="'moreoptions'" />
</if>
<clear namelist="moreoptions recording copymessage selectdistlist" />
<goto nextitem="sendbydistlist" />
</if>
</filled>
<noinput count="1">
<prompt>
<audio expr="mediaserverurl + promptsalias + 'select_dist_list.wav'"
/>
</prompt>
<goto nextitem="selectdistlist" />
</noinput>
<noinput count="2">
<prompt>
<audio expr="mediaserverurl + promptsalias + 'select_dist_list.wav'"
/>
</prompt>
<goto nextitem="selectdistlist" />
</noinput>
<noinput count="3">
<prompt bargein="false">
<audio expr="mediaserverurl + promptsalias + 'thankyou_goodbye.wav'"
/>
</prompt>
<disconnect />
</noinput>
</field>
<!-- Invoke the CGI for depositing the voicemail for a distribution list -->
<subdialog cond="confirm == '2'" name="sendbydistlist"
srcexpr="securemediaserverurl + cgiurl" method="post"
enctype="audio/x-wav" namelist="vm action duration from frommailbox
distlist timestamp size termchar">
<filled>
<assign name="action" expr="'savemessage'" />
<assign name="save_message" expr="'no'" />
<if cond="sendbydistlist.result == 'success'">
<if cond="vm$.termchar=='*' || confirm == '*'">
<if cond="called_by == 'sendmessage'">
<prompt>
<audio expr="mediaserverurl + promptsalias + 'msg_sent.wav'" />
</prompt>
<return />
<else />
<prompt bargein="false">
<audio expr="mediaserverurl + promptsalias +
'thankyou_goodbye.wav'" />
</prompt>
<disconnect />
</if>
<elseif cond="call_disconnected == 'yes'" />
<exit />
<elseif cond="recording_source == 'moreoptions'" />
<prompt>
<audio expr="mediaserverurl + promptsalias + 'msg_copied.wav'" />
</prompt>
<goto nextitem="moreoptions" />
<elseif cond="called_by == 'sendmessage'" />
<prompt>
<audio expr="mediaserverurl + promptsalias + 'msg_sent.wav'" />
</prompt>
<goto nextitem="moreoptions" />
<else />
<prompt>
<audio expr="mediaserverurl + promptsalias + 'msg_recorded.wav'"
/>
</prompt>
<goto nextitem="moreoptions" />
</if>
<elseif cond="sendbydistlist.result == 'failed'" />
<goto nextitem="failure" />
<elseif cond="sendbydistlist.result == 'msgtooshort'" />
<prompt>
<audio expr="mediaserverurl + promptsalias + 'msg_too_short.wav'" />
</prompt>
<clear namelist="sendbydistlist confirm vm" />
<assign name="save_message" expr="'no'" />
<assign name="alreadyrecorded" expr="'0'" />
<goto nextitem="playgreeting" />
<elseif cond="sendbydistlist.result == 'invalidlist'" />
<prompt>
<audio expr="mediaserverurl + promptsalias +
'dist_list_invalid.wav'" />
</prompt>
<clear namelist="sendbydistlist moreoptions copymessage" />
<goto nextitem="selectdistlist" />
</if>
</filled>
</subdialog>
<subdialog name="dialbyname" cond="copymessage == '9'"
srcexpr="securemediaserverurl + dialbynameurl">
<param name="from" expr="from" />
<param name="mediaserverurl" expr="mediaserverurl" />
<param name="securemediaserverurl" expr="securemediaserverurl" />
<param name="fromdeposit" expr="'yes'" />
<filled>
<if cond="dialbyname.extension != '-1'">
<assign name="mailbox" expr="dialbyname.extension" />
<if cond="called_by == 'sendmessage'">
<assign name="recording_source" expr="'sendmessage'" />
<else />
<assign name="recording_source" expr="'moreoptions'" />
</if>
<clear namelist="moreoptions recording copymessage" />
<goto nextitem="recording" />
<else />
<clear namelist="dialbyname copymessage" />
<goto nextitem="copymessage" />
</if>
</filled>
</subdialog>
<field name="failure" cond="recording.result == 'failed'">
<grammar>0|1|*</grammar>
<prompt>
<audio expr="mediaserverurl + promptsalias + 'system_error.wav'" />
</prompt>
<filled>
<if cond="failure=='0'">
<goto nextitem="xfer" />
<elseif cond="failure=='*'" />
<disconnect />
<else />
<assign name="save_message" expr="'yes'" />
<clear namelist="recording" />
<goto nextitem="recording" />
</if>
</filled>
</field>
<catch event="telephone.disconnect.hangup">
<if cond="vm$.size > 0">
<if cond="save_message == 'yes'">
<assign name="duration" expr="vm$.duration" />
<assign name="size" expr="vm$.size" />
<assign name="timestamp" expr="vm$.timestamp" />
<assign name="termchar" expr="vm$.termchar" />
<assign name="call_disconnected" expr="'yes'" />
<assign name="confirm" expr="'1'" />
<goto nextitem="recording" />
<else />
<exit />
</if>
<else />
<exit />
</if>
</catch>
<!-- Just in case we get this far, give up so we don't fall thru -->
<block>
<exit />
</block>
<transfer name="xfer" destexpr="xfer_uri">
<prompt>
<audio expr="xfer_audio" />
</prompt>
</transfer>
</form>
</vxml>
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