Problem: when a caller enters the dial by name directory functionality
from an Auto Attendant and enters the first few digits of the last name
they are looking for, sipX pauses for 11 seconds looking for the user.
Conversely, if the dial by name directory is invoked in voicemail to
forward a message to someone via the dial by name directory, the search
only takes 5 seconds. I have found the reason it only takes 5 seconds is
that /etc/sipxpbx/sipxvxml/savemessage.vxml.vm (which is the template
that is used for a users voicemail) has the following values set:
<form id="incoming">
<property name="interdigittimeout" value="3s" />
<property name="timeout" value="2s" />
If these values are changed and you re-apply a users settings, the DTMF
timeout settings change on the dial by name functionality. I have yet to
find the area to set these values for the auto attendant. I have tried
changing all of the timeout settings for the autoattendants in
sipXconfig to no avail. Any thoughts what I should do?
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