1. The firmware thing bothers me. If it picked up the bootrom it should also have picked up the firmware.
2. I will assume you used the ISO installer and let sipx be a DNS/dhcp server as part of the install. 3. It is showing Line-1 because it has not picked up a profile specific to that phone. You need to add the phone in sipxconfig, add a line, and assign the line to the phone. After doing so you need to send the profile and tell it to restart. Until you send the profile to the phone it won't generate and the phone won't pick it up. 4. Then the phone needs to be manually rebooted this time (Menu, 3, 1, 5, I think). If you didn't choose the DNS/DHCP to be part of the sipx install, none of this will work right until you have those pieces working properly. You can of course add the proper records to another DNS or DHCP server somewhere else on the network, but don't expect the phone to work until that is done correctly. Tony >>> "Warren Wiemer" <[email protected]> 09/11/09 2:31 PM >>>Warren From: Tony Graziano [mailto:[email protected]] Sent: Friday, September 11, 2009 1:35 PM To: [email protected] Cc: [email protected] Subject: RE: [sipx-users] Using new Polycom SoundPoint IP 550 phones -Freezing and Corruption >>> On 9/11/2009 at 1:31 PM, in message >>> <!&!aaaaaaaaaaayaaaaaaaaaoxibeah36bflhdziwzzo3rcgaaaeaaaacyw+qkvlqflk8ao7lwvgjybaaaaa...@warrentek.com>, >>> "Warren Wiemer" <[email protected]> wrote: [email protected]</o:p> From: Tony Graziano [mailto:[email protected]] Sent: Friday, September 11, 2009 1:24 PM To: [email protected]; [email protected] Subject: Re: [sipx-users] Using new Polycom SoundPoint IP 550 phones -Freezing and Corruption >>> On 9/11/2009 at 1:00 PM, in message <!&!aaaaaaaaaaayaaaaaaaaaoxibeah36bflhdziwzzo3rcgaaaeaaaabmlihj3b6fog+mzmxjqe+0baaaaa...@warrentek.com>, "Warren Wiemer" <[email protected]> wrote: [email protected]</o:p> You should have proper bootrom and firmware. I think you are confusing bootrom versions as actually firmware. http://downloads.polycom.com/voice/voip/relnotes/spip_ssip_3_1_3RevC_relnotes.pdf Look at PAGE 5. You need Bootrom 4.1 or greater. The latest shipping version firmware (3.2) is not tested yet, so I would stick with 3.1.3C (split) and firware 4.1. Remove those others and upload this and let the phone update before doing anything else. Post back your success/failure.. Thanks. Bingo. Delete the ones in sipxconfig and upload the new ones, then reboot the phone after the new files are there and activated. The phone should automatically start upgrading BOOTROM first, then FIRMWARE. There will be several reboots and a 15-20 minute process. </[email protected]>
_______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users sipXecs IP PBX -- http://www.sipfoundry.org/
