Thanks Dave,
I tried that (it was already set that way). I also created a 1:1 NAT on my firewall to map an external IP address to the server's internal address. I updated Vitelity's settings to use this external address, and the problem remains the same.

Any other ideas?   Thanks!

On Sep 21, 2009, at 7:45 PM, Black, Dave wrote:

I think what you want to do is navigate to System -> Servers then select your server, then on the left pane, select NAT. If your public IP is static, select “Specify IP address” and enter the public address. If your public IP is dynamic, select “Use Stun”, at least that’s what I do…

Ensure that your Mono wall doesn’t have a SIPProxy running and that your outbound rules allow traffic to vitality.

Dave


From: [email protected] [mailto:sipx-users- [email protected]] On Behalf Of Jeff Gilmore
Sent: September 21, 2009 4:08 PM
To: [email protected]
Subject: [sipx-users] Problem with outbound to Vitelity

I am setting up my first SipX box (version 4.0.2 installed as a CentOS ISO image). I have a trunk set up with Vitelity, and I have a Linksys SPA942phone and a Grandstream Handytone 486 ATA that can register and call each other, as well as receive incoming calls from Vitelity.

My server has a fixed address on my internal subnet, which is NATed to our external ISP through a M0n0Wall firewall. DNS records from the SipX DNS advisor have been added to our domain's DNS server, and all of the SIPX diagnostics tests pass except the DHCP option 120 test (DHCP is provided by a different linux box on the net). On Vitelity, I ran their setup wizard and told it I was using a "SBC/ other switch" and that I don't have a static address (my network firewall has a static public address, but not my SIP server).

When I attempt to call out, I get errors, and I have not been able to resolve them. On the first attempt after a SIPX restart, the phone displays:

 ITSP timed out

On any subsequent attempts, it displays:

invalid number

I have included log entries below that are related to these first and second attempts. I would appreciate any guidance you could share to help resolve this problem.

Jeff

proxy log:

"2009-09-21T17:31:54.059270Z":2:SIP:NOTICE:choicevoip.ev.ithaca.ny.us:pid-12066:B7FD46E0:SipXProxy: "SipRouter::readConfig SIPX_PROXY_AUTHENTICATE_REALM : ev.ithaca.ny.us" "2009-09-21T17:31:54.083237Z": 3 :KERNEL:WARNING:choicevoip.ev.ithaca.ny.us:OsTimer -9:B79CDB90:SipXProxy:"OsTimerTask::insertTimer timer to fire 24569 microseconds in the past, queue length = 0" "2009-09-21T17:31:54.118141Z": 4 :NAT:ERR:choicevoip.ev.ithaca.ny.us:pid -12066 :B7FD46E0:SipXProxy:"NatTraversalRules::initializeNatTraversalInfo - No child Node named 'publicaddress', using host IP: '192.168.240.33'" "2009-09-21T17:31:54.118340Z": 5 :NAT:ERR:choicevoip.ev.ithaca.ny.us:pid -12066 :B7FD46E0:SipXProxy:"NatTraversalRules::initializeNatTraversalInfo - No child Node named 'mediarelayexternaladdress', using public IP address of '192.168.240.33'" "2009-09-21T17:31:54.118449Z": 6 :NAT:ERR:choicevoip.ev.ithaca.ny.us:pid -12066 :B7FD46E0:SipXProxy:"NatTraversalRules::initializeNatTraversalInfo - No child Node named 'secureXMLRPC'" "2009-09-21T17:31:54.120550Z":7:SIP:NOTICE:choicevoip.ev.ithaca.ny.us:pid-12066:B7FD46E0:SipXProxy: "SipRouter::SipRouter Skipping IP address-based domain alias '192.168.240.33'"

"2009-09-21T17:47:26.637249Z":8:SIP:WARNING:choicevoip.ev.ithaca.ny.us:SipRouter-11:B6F43B90:SipXProxy: "SipUserAgent::send INVITE request matches existing transaction" "2009-09-21T17:47:26.716653Z":9:SIP:ERR:choicevoip.ev.ithaca.ny.us:SipUserAgent-2:B6E42B90:SipXProxy: "SipUserAgent::handleMessage SIP message timeout expired with no matching transaction" "2009-09-21T18:51:27.030113Z":10:SIP:WARNING:choicevoip.ev.ithaca.ny.us:SipRouter-11:B6F43B90:SipXProxy: "SipUserAgent::send INVITE request matches existing transaction" "2009-09-21T18:51:27.102803Z":11:SIP:ERR:choicevoip.ev.ithaca.ny.us:SipUserAgent-2:B6E42B90:SipXProxy: "SipUserAgent::handleMessage SIP message timeout expired with no matching transaction"

Registrar:

"2009-09-21T17:33:07.924858Z":2:SIP:NOTICE:choicevoip.ev.ithaca.ny.us:pid-12253:B7F0A6E0:SipRegistrar: "SipRegistrar::configurePeers SIP_REGISTRAR_SYNC_WITH not set - replication disabled" "2009-09-21T17:33:07.933720Z":3:SIP:WARNING:choicevoip.ev.ithaca.ny.us:SipRegistrar:B7486B90:SipRegistrar: "LocationDB::load failed to load \"/var/sipxdata/sipdb/location.xml\"" "2009-09-21T17:33:07.934801Z":4:SIP:CRIT:choicevoip.ev.ithaca.ny.us:SipRegistrar:B7486B90:SipRegistrar: "[150-ISN] SipRedirectorISN::readConfig BASE_DOMAIN parameter missing or empty" "2009-09-21T17:33:07.935590Z":5:SIP:CRIT:choicevoip.ev.ithaca.ny.us:SipRegistrar:B7486B90:SipRegistrar: "[160-ENUM] SipRedirectorENUM::readConfig BASE_DOMAIN parameter missing or empty" "2009-09-21T17:33:07.940349Z":6:SIP:NOTICE:choicevoip.ev.ithaca.ny.us:SipRegistrar:B7486B90:SipRegistrar: "BranchId::setSecret reset identifier key; previously generated branch ids will not be recognized as local." "2009-09-21T17:33:07.943948Z":7:SIP:NOTICE:choicevoip.ev.ithaca.ny.us:SipRegistrar:B7486B90:SipRegistrar: "BranchId::setSecret reset identifier key; previously generated branch ids will not be recognized as local."

"2009-09-21T17:47:26.617418Z":8:SIP:NOTICE:choicevoip.ev.ithaca.ny.us:SipRedirectServer-13:B6678B90:SipRegistrar: "ContactList::add(): [140-FALLBACK] SipRedirectorFallback added contact for 'sip:[email protected]':\n '<sip:[email protected]?route=192.168.240.33%3a5090&expires=60 >;q=0.9' (contact index 0)" "2009-09-21T17:47:26.618038Z":9:SIP:NOTICE:choicevoip.ev.ithaca.ny.us:SipRedirectServer-13:B6678B90:SipRegistrar: "ContactList::set(): [999-AUTHROUTER] SipRedirectorAuthRouter modified contact index 0 for 'sip:[email protected]':\n was: '<sip:[email protected]?route=192.168.240.33%3a5090&expires=60 >;q=0.9'\n now is: '<sip:[email protected]?expires=60&ROUTE=%3Csip%3A192.168.240.33%3A5060%3Blr%3E%2C192.168.240.33%3A5090 >;q=0.9'" "2009-09-21T18:51:27.007826Z":10:SIP:NOTICE:choicevoip.ev.ithaca.ny.us:SipRedirectServer-13:B6678B90:SipRegistrar: "ContactList::add(): [140-FALLBACK] SipRedirectorFallback added contact for 'sip:[email protected]':\n '<sip:[email protected]?route=192.168.240.33%3a5090&expires=60 >;q=0.9' (contact index 0)" "2009-09-21T18:51:27.008200Z":11:SIP:NOTICE:choicevoip.ev.ithaca.ny.us:SipRedirectServer-13:B6678B90:SipRegistrar: "ContactList::set(): [999-AUTHROUTER] SipRedirectorAuthRouter modified contact index 0 for 'sip:[email protected]':\n was: '<sip:[email protected]?route=192.168.240.33%3a5090&expires=60 >;q=0.9'\n now is: '<sip:[email protected]?expires=60&ROUTE=%3Csip%3A192.168.240.33%3A5060%3Blr%3E%2C192.168.240.33%3A5090 >;q=0.9'"

Sipxbridge:

"2009-09-21T19:26:45.254000Z": 763 :INCOMING:INFO:choicevoip.ev.ithaca.ny.us:Thread -504:00000000:sipXbridge:"Read SIP Message :\n----Remote Host: 64.2.142.15---- Port: 5060----\nSIP/2.0 401 Unauthorized\r\nVia: SIP/ 2.0/UDP 192.168.240.33 : 5080 ;branch = z9hG4bK23c348890a2ad99ab28e54b17fb8ddd1313330 ;received=66.152.115.226\r\nFrom: <sip:[email protected]>;tag=7489546044574466764\r\nTo: <sip:[email protected] >;tag=as42a986da\r\nCall-ID: [email protected]\r\ncseq: 243 REGISTER \r\nUser-Agent: Asterisk PBX\r\nAllow: INVITE,ACK,CANCEL,OPTIONS,BYE,REFER,SUBSCRIBE,NOTIFY\r\nSupported: replaces\r\nWWW-Authenticate: Digest algorithm=MD5,realm=\"asterisk \",nonce=\"7c3d6ad3\"\r\nContent-Length: 0\r\n\r \n====================END====================\n" "2009-09-21T19:26:45.264000Z": 764 :OUTGOING:INFO:choicevoip.ev.ithaca.ny.us:Thread -504:00000000:sipXbridge:"Sent SIP Message :\n----Remote Host: 64.2.142.15---- Port: 5060----\nREGISTER sip:vitelity.net SIP/2.0\r \nCall-ID: [email protected]\r\ncseq: 244 REGISTER\r\nFrom: <sip:[email protected]>;tag=7489546044574466764\r\nTo: <sip:[email protected] >\r\nVia: SIP/2.0/UDP 192.168.240.33 :5080;branch=z9hG4bKb8d2d825af7032dadd9149450c1226bc313330\r\nMax- Forwards: 70\r\nUser-Agent: sipXecs/4.0.2 sipXecs/sipxbridge (Linux) \r\nAllow: INVITE,BYE,ACK,CANCEL,OPTIONS\r\nRoute: <sip:64.2.142.15:5060;transport=udp;lr >\r\nContact: <sip:[email protected]:5080;transport=udp>\r \nExpires: 600\r\nAuthorization: Digest username=\"evinet\",realm= \"asterisk\",nonce=\"7c3d6ad3\",uri=\"sip:vitelity.net\",response= \"45d389a3dfb1f12647c04e28bc0a0c1f\",algorithm=MD5\r\nContent- Length: 0\r\n\r\n--------------------END--------------------\n" "2009-09-21T19:26:45.333000Z": 765 :INCOMING:INFO:choicevoip.ev.ithaca.ny.us:Thread -505:00000000:sipXbridge:"Read SIP Message :\n----Remote Host: 64.2.142.15---- Port: 5060----\nSIP/2.0 100 Trying\r\nVia: SIP/2.0/ UDP 192.168.240.33 : 5080 ;branch = z9hG4bKb8d2d825af7032dadd9149450c1226bc313330 ;received=66.152.115.226\r\nFrom: <sip:[email protected]>;tag=7489546044574466764\r\nTo: <sip:[email protected] >\r\nCall-ID: [email protected]\r \nCSeq: 244 REGISTER\r\nUser-Agent: Asterisk PBX\r\nAllow: INVITE,ACK,CANCEL,OPTIONS,BYE,REFER,SUBSCRIBE,NOTIFY\r\nSupported: replaces\r\nContact: <sip:[email protected]>\r\nContent-Length: 0\r \n\r\n====================END====================\n" "2009-09-21T19:26:45.339000Z": 766 :INCOMING:INFO:choicevoip.ev.ithaca.ny.us:Thread -506:00000000:sipXbridge:"Read SIP Message :\n----Remote Host: 64.2.142.15---- Port: 5060----\nSIP/2.0 200 OK\r\nVia: SIP/2.0/UDP 192.168.240.33 : 5080 ;branch = z9hG4bKb8d2d825af7032dadd9149450c1226bc313330 ;received=66.152.115.226\r\nFrom: <sip:[email protected]>;tag=7489546044574466764\r\nTo: <sip:[email protected] >;tag=as42a986da\r\nCall-ID: [email protected]\r\ncseq: 244 REGISTER \r\nUser-Agent: Asterisk PBX\r\nAllow: INVITE,ACK,CANCEL,OPTIONS,BYE,REFER,SUBSCRIBE,NOTIFY\r\nSupported: replaces\r\nExpires: 60\r\nContact: <sip:[email protected]:5080;transport=udp >;expires=60\r\nDate: Mon, 21 Sep 2009 19:26:41 GMT\r\nContent- Length: 0\r\n\r\n====================END====================\n" "2009-09-21T19:27:40.350000Z": 767 :OUTGOING:INFO:choicevoip.ev.ithaca.ny.us:Timer -0:00000000:sipXbridge:"Sent SIP Message :\n----Remote Host: 64.2.142.15---- Port: 5060----\nREGISTER sip:vitelity.net SIP/2.0\r \nCall-ID: [email protected]\r\ncseq: 245 REGISTER\r\nFrom: <sip:[email protected]>;tag=456322946691187827\r\nTo: <sip:[email protected] >\r\nVia: SIP/2.0/UDP 192.168.240.33 :5080;branch=z9hG4bK1da4e9709161febd52f49eacbc53d4a1313330\r\nMax- Forwards: 70\r\nUser-Agent: sipXecs/4.0.2 sipXecs/sipxbridge (Linux) \r\nAllow: INVITE,BYE,ACK,CANCEL,OPTIONS\r\nRoute: <sip:64.2.142.15:5060;transport=udp;lr >\r\nContact: <sip:[email protected]:5080;transport=udp>\r \nExpires: 600\r\nContent-Length: 0\r\n\r\n-------------------- END--------------------\n" "2009-09-21T19:27:40.409000Z": 768 :INCOMING:INFO:choicevoip.ev.ithaca.ny.us:Thread -507:00000000:sipXbridge:"Read SIP Message :\n----Remote Host: 64.2.142.15---- Port: 5060----\nSIP/2.0 100 Trying\r\nVia: SIP/2.0/ UDP 192.168.240.33 : 5080 ;branch = z9hG4bK1da4e9709161febd52f49eacbc53d4a1313330 ;received=66.152.115.226\r\nFrom: <sip:[email protected]>;tag=456322946691187827\r\nTo: <sip:[email protected] >\r\nCall-ID: [email protected]\r \nCSeq: 245 REGISTER\r\nUser-Agent: Asterisk PBX\r\nAllow: INVITE,ACK,CANCEL,OPTIONS,BYE,REFER,SUBSCRIBE,NOTIFY\r\nSupported: replaces\r\nContact: <sip:[email protected]>\r\nContent-Length: 0\r \n\r\n====================END====================\n" "2009-09-21T19:27:40.415000Z": 769 :INCOMING:INFO:choicevoip.ev.ithaca.ny.us:Thread -508:00000000:sipXbridge:"Read SIP Message :\n----Remote Host: 64.2.142.15---- Port: 5060----\nSIP/2.0 401 Unauthorized\r\nVia: SIP/ 2.0/UDP 192.168.240.33 : 5080 ;branch = z9hG4bK1da4e9709161febd52f49eacbc53d4a1313330 ;received=66.152.115.226\r\nFrom: <sip:[email protected]>;tag=456322946691187827\r\nTo: <sip:[email protected] >;tag=as50b621e6\r\nCall-ID: [email protected]\r\ncseq: 245 REGISTER \r\nUser-Agent: Asterisk PBX\r\nAllow: INVITE,ACK,CANCEL,OPTIONS,BYE,REFER,SUBSCRIBE,NOTIFY\r\nSupported: replaces\r\nWWW-Authenticate: Digest algorithm=MD5,realm=\"asterisk \",nonce=\"45244b5e\"\r\nContent-Length: 0\r\n\r \n====================END====================\n" "2009-09-21T19:27:40.423000Z": 770 :OUTGOING:INFO:choicevoip.ev.ithaca.ny.us:Thread -508:00000000:sipXbridge:"Sent SIP Message :\n----Remote Host: 64.2.142.15---- Port: 5060----\nREGISTER sip:vitelity.net SIP/2.0\r \nCall-ID: [email protected]\r\ncseq: 246 REGISTER\r\nFrom: <sip:[email protected]>;tag=456322946691187827\r\nTo: <sip:[email protected] >\r\nVia: SIP/2.0/UDP 192.168.240.33 :5080;branch=z9hG4bK8998e2ff63548742214864ad15bfe313313330\r\nMax- Forwards: 70\r\nUser-Agent: sipXecs/4.0.2 sipXecs/sipxbridge (Linux) \r\nAllow: INVITE,BYE,ACK,CANCEL,OPTIONS\r\nRoute: <sip:64.2.142.15:5060;transport=udp;lr >\r\nContact: <sip:[email protected]:5080;transport=udp>\r \nExpires: 600\r\nAuthorization: Digest username=\"evinet\",realm= \"asterisk\",nonce=\"45244b5e\",uri=\"sip:vitelity.net\",response= \"afc63b4c04b79af840aeda5b3cde5354\",algorithm=MD5\r\nContent- Length: 0\r\n\r\n--------------------END--------------------\n" "2009-09-21T19:27:40.481000Z": 771 :INCOMING:INFO:choicevoip.ev.ithaca.ny.us:Thread -509:00000000:sipXbridge:"Read SIP Message :\n----Remote Host: 64.2.142.15---- Port: 5060----\nSIP/2.0 100 Trying\r\nVia: SIP/2.0/ UDP 192.168.240.33 : 5080 ;branch = z9hG4bK8998e2ff63548742214864ad15bfe313313330 ;received=66.152.115.226\r\nFrom: <sip:[email protected]>;tag=456322946691187827\r\nTo: <sip:[email protected] >\r\nCall-ID: [email protected]\r \nCSeq: 246 REGISTER\r\nUser-Agent: Asterisk PBX\r\nAllow: INVITE,ACK,CANCEL,OPTIONS,BYE,REFER,SUBSCRIBE,NOTIFY\r\nSupported: replaces\r\nContact: <sip:[email protected]>\r\nContent-Length: 0\r \n\r\n====================END====================\n" "2009-09-21T19:27:40.491000Z": 772 :INCOMING:INFO:choicevoip.ev.ithaca.ny.us:Thread -510:00000000:sipXbridge:"Read SIP Message :\n----Remote Host: 64.2.142.15---- Port: 5060----\nSIP/2.0 200 OK\r\nVia: SIP/2.0/UDP 192.168.240.33 : 5080 ;branch = z9hG4bK8998e2ff63548742214864ad15bfe313313330 ;received=66.152.115.226\r\nFrom: <sip:[email protected]>;tag=456322946691187827\r\nTo: <sip:[email protected] >;tag=as50b621e6\r\nCall-ID: [email protected]\r\ncseq: 246 REGISTER \r\nUser-Agent: Asterisk PBX\r\nAllow: INVITE,ACK,CANCEL,OPTIONS,BYE,REFER,SUBSCRIBE,NOTIFY\r\nSupported: replaces\r\nExpires: 60\r\nContact: <sip:[email protected]:5080;transport=udp >;expires=60\r\nDate: Mon, 21 Sep 2009 19:27:36 GMT\r\nContent- Length: 0\r\n\r\n====================END====================\n"
[


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