Hi,I made a mistake, this is the exact first part of the trace: Call pick_up:
I ring the 255 extension The 257 extension try to pick_up the call (*78257) correct is *78255 this is the messages: *257 sends an INVITE sip:*[email protected] correct is : sip:*[email protected] 192.168.0.120 sends a SUSCRIBE to sip:[email protected]<sip%[email protected]> 255 respond with a 489 EVENT PACKAGE NOT SUPORTTED.** * *And this is the Suscribe SIP Message-Header:* SUBSCRIBE sip:[email protected]:56241;rinstance=f77fa513e3894cac SIP/2.0 From: <sip:192.168.0.120:32771>;tag=5b66963a To: sip:[email protected] Call-Id: s-b136f06194fb7226-4 *Cseq: 4714 SUBSCRIBE* Expires: 4 Event: dialog Accept: application/dialog-info+xml Contact: <sip:192.168.0.120:32771;transport=udp> Max-Forwards: 16 User-Agent: sipXecs/3.10.3 sipXecs/redirectorPickup (Linux) Ok, and the 255 extension is a softphone: *SMC 3455 Version 1.5.19.2 build 49806, this is a nortel softphone powered by Counterpath, * is similar to a X-LITE. And I dont know if for the LG-NORTEL LIP-6830, exists a newer version of this firmware: *1.2.43sctd* 2009/9/28 Robert Joly <[email protected]> > What kind of phone is 255? It looks like this phone does not support > dialog event packages which are required by the call pickup feature. Make > sure you are running the latest and greatest firmware available for this > phone. > > > ------------------------------ > *From:* [email protected] [mailto: > [email protected]] *On Behalf Of *Andres Jaramillo > *Sent:* Friday, September 25, 2009 5:32 PM > *To:* Worley, Dale (BL60:9D30); [email protected] > *Subject:* Re: [sipx-users] Call_Park problem and Call_Pickup problem > > Hi > > I traced the scenario and I found this: > > Call pick_up: > > I ring the 255 extension > The 257 extension try to pick_up the call (*78257) > > this is the messages: > > *257 sends an INVITE sip:*[email protected] > 192.168.0.120 sends a SUSCRIBE to > sip:[email protected]<sip%[email protected]> > 255 respond with a 489 EVENT PACKAGE NOT SUPORTTED.* * > * > > *And this is the Suscribe SIP Message-Header:* > > SUBSCRIBE sip:[email protected]:56241;rinstance=f77fa513e3894cac > SIP/2.0 > From: <sip:192.168.0.120:32771>;tag=5b66963a > To: sip:[email protected] > Call-Id: s-b136f06194fb7226-4 > *Cseq: 4714 SUBSCRIBE* > Expires: 4 > Event: dialog > Accept: application/dialog-info+xml > Contact: <sip:192.168.0.120:32771;transport=udp> > Max-Forwards: 16 > User-Agent: sipXecs/3.10.3 sipXecs/redirectorPickup (Linux) > > > I cant realise , the problem... thanks if any can help me > > > And for Retrieve a call park, when I dial the *411, I recieve a 403 > forbidden from the sipx server. > > > Ok , HELP. and thankx > > > > > 2009/9/25 Dale Worley <[email protected]>: > > On Fri, 2009-09-25 at 12:03 -0500, Andres Jaramillo wrote: > >> HI, > >> I'm facing problem with retrieving a call that is in the call park > >> orbit, when I dial *411 in softphone ( 11 is the call park extension), > >> the call is not retrieved and is taken like me calling to the *411 > >> extension. This in not happening when I retrieve a call with a > >> LG-6830. > >> > >> Another problem is when I tried to pickup a call that is ringing in > >> an extension. I dial *78 followed by the extension number, but the > >> phone not pick up the call, and is taken like me calling to > >> *78[extension_ringing]. This is happening in the LG-6830 and the > >> softphones. > > > > With any sort of call routing problem, you have to capture a trace of a > > failing call to diagnose the problem. > > > > Dale > > > > > > > > > > -- > (@'.')@ @('.'@) > > -- (@'.')@ @('.'@)
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