That sure sounds like my problem. I've installed the patch, restarted, and
had one successful call afterwards. I've asked the company operator to keep
me posted, but it looks like this fixed the issue. Thanks Tony!

Bruce


On 11/12/09 10:10 AM, "Tony Graziano" <[email protected]> wrote:

> Please ensure you've patched sipxbridge. The newest patch is on the wiki.
> ============================
> Tony Graziano, Manager
> Telephone: 434.984.8430
> Fax: 434.984.8431
> 
> Email: [email protected]
> 
> LAN/Telephony/Security and Control Systems Helpdesk:
> Telephone: 434.984.8426
> Fax: 434.984.8427
> 
> Helpdesk Contract Customers:
> http://www.myitdepartment.net/gethelp/
> 
> ----- Original Message -----
> From: [email protected]
> <[email protected]>
> To: [email protected] <[email protected]>
> Sent: Thu Nov 12 13:08:24 2009
> Subject: [sipx-users] Audio dropped on calls transferred from attendant
> 
> I have another major issue on the 4.0.3 system I recently set up. I have
> operator transfer set up in the auto-attendant and the calls are
> transferred, but the audio drops after about 20-30 seconds into the call.
> The call remains connected, but neither party can hear each other. This is
> occurring on like 9 out of 10 calls that are referred to the operator
> extension. Calls made directly to this extension via the origination
> provider (voicepulse) work just fine, only transferred calls do this.
> 
> I¹ve attached a trace that illustrates the problem. I am not a sip expert so
> most of this looks ordinary to me, but I do see a 481 Dialog Not Found
> message after the transferred call is established that seems out of place.
> It looks like this is preceded by a BYE, user hangup on the remote end,
> though we know this is not the case.
> 
> Thanks,
> Bruce


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