Current Version
4.0.1-015823

Dan White
Citadel IT Group | Network Solutions
2500 Quantum Lakes Drive Suite 203
Boynton Beach FL 33426
561.547.1207
[email protected]
www.CitadelITG.com



-----Original Message-----
From: Tony Graziano [mailto:[email protected]] 
Sent: Wednesday, December 02, 2009 4:05 PM
To: Dan White; [email protected]
Subject: Re: [sipx-users] Problem with call forwarding

When you login to sipxconfig it will display at the bottom.

============================
Tony Graziano, Manager
Telephone: 434.984.8430
Fax: 434.984.8431

Email: [email protected]

LAN/Telephony/Security and Control Systems Helpdesk:
Telephone: 434.984.8426
Fax: 434.984.8427

Helpdesk Contract Customers:
http://www.myitdepartment.net/gethelp/

----- Original Message -----
From: Dan White <[email protected]>
To: Tony Graziano <[email protected]>; sipx-users
<[email protected]>
Sent: Wed Dec 02 16:03:13 2009
Subject: RE: [sipx-users] Problem with call forwarding

Sorry, I am using Vitality.net as my sip trunk.

I am not sure which version of the software I am using, how do I tell?



Dan White

From: Tony Graziano [mailto:[email protected]]
Sent: Wednesday, December 02, 2009 3:55 PM
To: Dan White
Subject: Re: [sipx-users] Problem with call forwarding



A little better explanation would be helpful.



What kind of gaateway is the call coming in on, out on?



Is your forwarding a user forwarding (at the same time or if no answer?
If it goes out a PSTN (analog pots) gateway, you might want to confirm
the gateway works and has a more gracious timeout period since the call
setup is a w-e-e-e-e bit longer than a digital one. Are you using 4.0.4?



Thanks.

On Wed, Dec 2, 2009 at 3:46 PM, Dan White <[email protected]> wrote:

I setup a user when a call comes in it gets routed to an internal ext
say 204, if it no one picks up, it suppose to forward to an external
number, but this just doesn't seem to work. Sometimes it rings on the
other side, but you can't hear anything. Is this a known issue?



Dan White


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