I am going to assume from the error that at one time something was manually uploaded or unzippped outside of sipxconfig. ============================ Tony Graziano, Manager Telephone: 434.984.8430 Fax: 434.984.8431
Email: [email protected] LAN/Telephony/Security and Control Systems Helpdesk: Telephone: 434.984.8426 Fax: 434.984.8427 Helpdesk Contract Customers: http://www.myitdepartment.net/gethelp/ ----- Original Message ----- From: [email protected] <[email protected]> To: [email protected] <[email protected]> Sent: Mon Jan 18 10:12:40 2010 Subject: [sipx-users] Polycom firmware Device File Activation Error I am having an issue when activating the polycom 3.1.3C firmware. When attempting to activate the firmware file, I get redirected to a page: "An internal error has occurred click here to continue" I am booted out of sipxecs and back the login screen. Viewing the source of that page reveals the following exception: Exception: Exception invoking listener method onSave of component upload/EditUpload: Failure invoking listener method 'public void org.sipfoundry.sipxconfig.site.upload.EditUpload.onSave()' on $editupload...@3c1[upload/EditUpload]: java.io.FileNotFoundException: /var/sipxdata/configserver/phone/profile/tftproot/SoundPointIPLocalizati on/Chinese_China/SoundPointIP-dictionary.xml (Permission denied) Sipxecs version 4.0.4-017289 2009-11-19T18:15:29 ecs-centos5 CentOS 5.2 The same issue occurs weather I am using the split or combined firmware. I have had this issue occur on more than one server in different locations. I do not have any custom permissions on that directory or contained files. I have looked at the issue tracker and am unable to find an issue relating to this. Does anyone know of a fix or should I post to the tracker? Austin Curry _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users sipXecs IP PBX -- http://www.sipfoundry.org/
