You can also do a call forward "at the same time" from the ui for the user
and put the phone on DND. This will keep the phone from ringing, but it will
show the missed call in the phone logging.


There are 3 ways, generally
DND (see above)
Call Diversion (see jim canfields response)

The third way is using a "Phantom user/call forward", but this only works if
the line being called is not really a normal line that would ever get a
call. Create a user with no phone, then do a permanent call forward from it
User ui).

On Wed, Jan 20, 2010 at 12:17 PM, Jim Canfield <[email protected]> wrote:

> On Wed, Jan 20, 2010 at 11:08 AM, Rene Pankratz
> <[email protected]> wrote:
> > Hello list members,
> > I got a very simple question. I want to forward a call to an extension
> > directly so that the called extension does not ring.
> >
>
> At this point, if you don't want the main extension to ring, using
> line diversion seems to be the only way.
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