Seems to be the case. Maybe another ticket needs to be opened in Jira.
-----Original Message----- From: gabriel [mailto:[email protected]] Sent: Friday, January 29, 2010 5:29 PM To: Todd Hodgen Cc: [email protected] Subject: RE: [sipx-users] call disconnects when listening to saved messages so this works if the saved messages are from an internal extension. If the messages are from outside, the call drops. these are examples of the 2 XML files associated with the WAV files. <?xml version="1.0" encoding="UTF-8"?> <messagedescriptor> <id>[email protected]</id> <from>"Conference Room" <sip:[email protected]></from> <durationsecs>5</durationsecs> <timestamp>Fri, 29-Jan-2010 04:30:28 PM PST</timestamp> <subject>Voice Message 00000063</subject> <priority>normal</priority> </messagedescriptor> [r...@sipx saved]# cat 00000064-00.xml <?xml version="1.0" encoding="UTF-8"?> <messagedescriptor> <id>[email protected]</id> <from>"Joe" <sip:[email protected]></from> <durationsecs>6</durationsecs> <timestamp>Fri, 29-Jan-2010 04:31:28 PM PST</timestamp> <subject>Voice Message 00000064</subject> <priority>normal</priority> </messagedescriptor> [r...@sipx saved]# as it playing the second message results in a dropped called. in the XML file if I replace <from>"Joe" <sip:[email protected]></from> with <from>"Conference Room" <sip:[email protected]&git;</from> then everything works fine. I don't think it's got anything to do with the conference recordings, I don't have any of those, even disabled the conferencing altogether. -gabriel On Fri, 29 Jan 2010, Todd Hodgen wrote: > I found that when I pulled two specific messages out of my voicemail, the > problem went away. It has worked ever since I did that with no problems. > Running the same software as you as well. > > Open Winscp, pull all the voicemails for that box out and try it. Then put > them back in one at a time until it breaks - you will find the culprit. > > -----Original Message----- > From: [email protected] > [mailto:[email protected]] On Behalf Of gabriel > Sent: Friday, January 29, 2010 2:29 PM > To: Tony Graziano > Cc: [email protected] > Subject: Re: [sipx-users] call disconnects when listening to saved messages > > > The system is currently running 4.1.0-017444 > > installed from the ISO (centos) and I think it got updated once about 3 > weeks ago. > > the reason I decided to go with the dev version was that I haven't had any > issues with it so far - looks like I do have one now :) I was trying to find > a workaround rather that re-installing the stable version > > I do not have any conference recordings at the moment. Was trying to listen > to the saved messages dialing in from outside over the sip trunk but I'll be > onsite in a bit an will try it from a local extension as well. > > -gabriel > > > On Fri, 29 Jan 2010, Tony Graziano wrote: > >> That log snippet is only showing "part" of the call conversation. >> http://wiki.sipfoundry.org/display/xecsuserV4r0/Display+SIP+message+fl >> ow+using+Sipviewer >> >> A siptrace would show you more. It's also important to understand how the > call to the VM system is arriving (local phone or softphone, remote user, > via telco gateway). >> >> The messages below are "acting" like some components are not installed. > What version of sipx and how was it installed (manually via repo, iso, > etc.). >> >> >> >> >> >> On Fri, Jan 29, 2010 at 4:39 PM, gabriel <[email protected]> wrote: >> so I can listent to the voice mail messages only from the web > interface, >> the call gets disconnected when trying it from the phone. >> >> >> >> I see this error in the log: >> >> --- >> > "2010-01-29T21:15:04.782000Z":18063:sipXivr:INFO:sipx.company.net:Thread-359 > :00000000:sipxivr:"Retrieve::playMessages >> SAVED Mailbox 222" >> > "2010-01-29T21:15:04.782000Z":18064:sipXivr:ERR:sipx.company.net:Thread-359: > 00000000:sipxivr:"SipXivr::run" >> java.util.MissingResourceException: Can't find resource for bundle >> java.util.PropertyResourceBundle, key msg_saved_options.prompts >> at > java.util.ResourceBundle.getObject(ResourceBundle.java:384) >> at > java.util.ResourceBundle.getString(ResourceBundle.java:344) >> at >> org.sipfoundry.commons.freeswitch.PromptList.addFragment(Unknown > Source) >> at >> org.sipfoundry.commons.freeswitch.Localization.getPromptList(Unknown >> Source) >> at > org.sipfoundry.voicemail.VmDialog.<init>(VmDialog.java:31) >> at >> org.sipfoundry.voicemail.Retrieve.playMessages(Retrieve.java:488) >> at > org.sipfoundry.voicemail.Retrieve.main_menu(Retrieve.java:348) >> at >> > org.sipfoundry.voicemail.Retrieve.retrieveVoiceMail(Retrieve.java:82) >> at >> org.sipfoundry.voicemail.VoiceMail.voicemail(VoiceMail.java:211) >> at > org.sipfoundry.voicemail.VoiceMail.run(VoiceMail.java:148) >> at org.sipfoundry.sipxivr.SipXivr.run(SipXivr.java:95) >> at java.lang.Thread.run(Thread.java:619) >> --- >> _______________________________________________ >> sipx-users mailing list [email protected] >> List Archive: http://list.sipfoundry.org/archive/sipx-users >> Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users >> sipXecs IP PBX -- http://www.sipfoundry.org/ >> >> >> >> >> -- >> ====================== >> Tony Graziano, Manager >> Telephone: 434.984.8430 >> Fax: 434.984.8431 >> >> Email: [email protected] >> >> LAN/Telephony/Security and Control Systems Helpdesk: >> Telephone: 434.984.8426 >> Fax: 434.984.8427 >> >> Helpdesk Contract Customers: >> http://www.myitdepartment.net/gethelp/ >> >> Why do mathematicians always confuse Halloween and Christmas? >> Because 31 Oct = 25 Dec. >> >> >> > > _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users sipXecs IP PBX -- http://www.sipfoundry.org/
