Trevor,  I believe the question here is where is the media being lost -
which will help to identify why you are receiving the bye.   Is it lost
between the sipxbridge and the SBC, is it lost between the phone and the
sipxbridge, is it lost between the proxie and the bridge, or any number of
other places.  A trace will identify EXACTLY where it is being lost, which
is a critical part of giving you any valuable feedback to find the solution.

 

If you can run a pcap, there are some great resources on the list that can
probably identify where the issue is very quickly for you.

 

From: [email protected]
[mailto:[email protected]] On Behalf Of Trevor Francis
Sent: Thursday, February 04, 2010 12:29 PM
To: Dale Worley
Cc: [email protected]
Subject: Re: [sipx-users] Dropped Calls

 

That is correct, the Bye is coming from the user's end because the media
disappears. We can make it between 5 and 6 minutes on calls. All calls die
between 5-6 minutes. However, extension to extension calls, even ones going
over the open internet, can exist perpetually. These "Bye" messages arent
random. But I think the issue is not "Bye" messages, but rather the media
disappearing after 5 minutes. Again, this is happening from all providers
including a AS5350 that is on the same subnet as the SipX box.

 

By the say, a Sansay is a SBC. But our issues arent just related to SBC's.

 

 

Any ideas fellas?

 

 

-- 
Trevor G. Francis

President

[email protected] <mailto:[email protected]> 

 

Ph. +1 888.616.0662

Fx. +1 214.722.1318

4608 Abbott Ave, #111

Dallas, TX 75205

MSN: [email protected]

Personal emails should be addressed to: [email protected]

--

 

On Feb 4, 2010, at 2:18 PM, Dale Worley wrote:





On Thu, 2010-02-04 at 13:39 -0600, Josh Patten wrote:



Same thing happened to me. Random BYE from various devices. Only 

happened when using sipXbridge.


In Trevor Francis' case, the device generating the BYE calls itself
"Sansay VSX 2.1".  I assume that it is a user's phone, and that the user
is hanging up because he isn't getting any audio.

Dale



 

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