Matt,
You can put the DID for the attendant as an alias in the auto attendant under dial plans. If you want it to have a different greeting than the standard auto attendant, then just create a new auto attendant, and put that number in as the alias and create a new recording for the auto attendant. BTW, a quick way to create a auto attendant greeting is to just make a standard recording of a call in a voicemail box, and then copy that file from the portal as your new auto attendant greeting. Just to clarify on your conference bridge, you won't be able to have a call come directly to a conference bridge. If you need that feature, you will have to create a phantom extension, put that conference number on that extension as an alias, and configure a forwarding rule to the conference. You could also assign it its own auto attendant as well. From: [email protected] [mailto:[email protected]] On Behalf Of Tony Graziano Sent: Friday, February 05, 2010 1:47 PM To: Jeff Gilmore Cc: [email protected] Subject: Re: [sipx-users] Autoattendant answer only on a specific incoming DID? Either would work if the alias is input correctly. Where it would not work is when you have the user DID set as the destination for all calls (operator, but input the user line instead). As long as you dont have a user set for the operator and dont have all calls destined for that account, it will always work. On Fri, Feb 5, 2010 at 4:15 PM, Jeff Gilmore <[email protected]> wrote: I have been reading Michael's excellent book, but I must admit I am remain confused on this question: In my system (for a residential neighborhood), the vast majorty of calls go directly to each household via a DID alias added to their user. However, I want to add a single DID to be answered by an autoattendant so people can call in for conferences, remotely listen to voicemail, or transfer to certain internal-only extensions. I have not been able to figure out how to set this up. In particular, should I associate this special DID with the autoattendant dial plan, or create a phantom extension and forward to the autoattendant extension, or something else? I tried a few things, and none seemed to work yet. Thanks, Jeff _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users sipXecs IP PBX -- http://www.sipfoundry.org/ -- ====================== Tony Graziano, Manager Telephone: 434.984.8430 Fax: 434.984.8431 Email: [email protected] LAN/Telephony/Security and Control Systems Helpdesk: Telephone: 434.984.8426 Fax: 434.984.8427 Helpdesk Contract Customers: http://www.myitdepartment.net/gethelp/ Why do mathematicians always confuse Halloween and Christmas? Because 31 Oct = 25 Dec.
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