On Tue, Feb 16, 2010 at 5:34 PM, Burden, Mike <[email protected]> wrote: > Actually, it fixed it on X-Lite, but not Bria.... Bria fails to > register. > > The PC is on a subnet that doesn't have access to a nameserver that > lists an SRV record for lynk.com, so I'm not even sure how X-Lite found > the sipXecs server...
Then it will never work properly. SET the remote PC to use a nameserver outside of the subnet that provides the proper record. Isn't that what the proxy setting is supposed > to be for? > > Nope. The proxy is for the client ONCE it connects. The client must be able to resolved the DNS SRV record of the domain in order to get the proper settings for the sip connection (hostanme, ports, priority, preference), to REGISTER. sipx provides different functions (registrar, proxy), just for these reasons. > > Why does that affect inbound calls and not extension-to-extension calls? > > Because inbound calls use external networks. The external networks assume the phone is at the domain, not at the IP. > > Mike Burden > Lynk Systems, Inc > e-mail: [email protected] > Phone: 616-532-4985 > > > > > -----Original Message----- > From: Tony Graziano [mailto:[email protected]] > Sent: Tuesday, February 16, 2010 5:19 PM > To: Burden, Mike; [email protected] > Subject: Re: [sipx-users] Soft phone rings on extension-to-extension,but > not on inbound calls? > > You should never register at the ip address. If you are using bria pro, > let > sipx configure the phone. > ============================ > Tony Graziano, Manager > Telephone: 434.984.8430 > Fax: 434.984.8431 > > Email: [email protected] > > LAN/Telephony/Security and Control Systems Helpdesk: > Telephone: 434.984.8426 > Fax: 434.984.8427 > > Helpdesk Contract Customers: > http://www.myitdepartment.net/gethelp/ > > ----- Original Message ----- > From: Burden, Mike <[email protected]> > To: Burden, Mike <[email protected]>; Tony Graziano > <[email protected]>; [email protected] > <[email protected]> > Sent: Tue Feb 16 17:16:07 2010 > Subject: RE: [sipx-users] Soft phone rings on extension-to-extension,but > not > on inbound calls? > > That fixed it! Thanks!! > > > Mike Burden > Lynk Systems, Inc > e-mail: [email protected] > Phone: 616-532-4985 > > > > -----Original Message----- > From: [email protected] > [mailto:[email protected]] On Behalf Of Burden, > Mike > Sent: Tuesday, February 16, 2010 5:12 PM > To: Tony Graziano; [email protected] > Subject: Re: [sipx-users] Soft phone rings on extension-to-extension,but > not on inbound calls? > > Thanks! I'll give that a try. > > > Mike Burden > Lynk Systems, Inc > e-mail: [email protected] > Phone: 616-532-4985 > > > > -----Original Message----- > From: Tony Graziano [mailto:[email protected]] > Sent: Tuesday, February 16, 2010 5:12 PM > To: Burden, Mike; [email protected] > Subject: Re: [sipx-users] Soft phone rings on extension-to-extension, > but not on inbound calls? > > Therin lies your error. Do not register at the ip, use the domain. > ============================ > Tony Graziano, Manager > Telephone: 434.984.8430 > Fax: 434.984.8431 > > Email: [email protected] > > LAN/Telephony/Security and Control Systems Helpdesk: > Telephone: 434.984.8426 > Fax: 434.984.8427 > > Helpdesk Contract Customers: > http://www.myitdepartment.net/gethelp/ > > ----- Original Message ----- > From: [email protected] > <[email protected]> > To: [email protected] <[email protected]> > Sent: Tue Feb 16 17:08:35 2010 > Subject: [sipx-users] Soft phone rings on extension-to-extension, > but not on > inbound calls? > > Good afternoon, > > > > I have a Polycom IP650 that is on the same subnet as the sipXecs server, > and a soft phone (either X-Lite or Bria - both exhibit the same > problem). Both are configured as extension 12. > > > > The softphone is configure with my extension as the username, "lynk.com" > as the domain, and it is configured to use the IP address of the sipXecs > server as the proxy address. > > > > > > > > Both the hard phone and the soft phone show as registered in sipXecs: > > URI > <https://192.168.9.1:8443/sipxconfig/admin/commserver/Registrations,tabl > eColumnComponent.linkColumn.sdirect?container=contrib%3ASimpleTableColum > nPage&sp=Aadmin%2Fcommserver%2FRegistrations%2C%24setting%24Registration > sTable.tableView&sp=Suri> > > Contact > <https://192.168.9.1:8443/sipxconfig/admin/commserver/Registrations,tabl > eColumnComponent.linkColumn.sdirect?container=contrib%3ASimpleTableColum > nPage&sp=Aadmin%2Fcommserver%2FRegistrations%2C%24setting%24Registration > sTable.tableView&sp=Scontact> > > Expiration [s] > <https://192.168.9.1:8443/sipxconfig/admin/commserver/Registrations,tabl > eColumnComponent.linkColumn.sdirect?container=contrib%3ASimpleTableColum > nPage&sp=Aadmin%2Fcommserver%2FRegistrations%2C%24setting%24Registration > sTable.tableView&sp=Sexpires> > > sip:[email protected] <sip%[email protected]> > > <sip:[email protected] <sip%[email protected]>;x-sipX-nonat> > > 250 > > "Mike B PC"<sip:[email protected] <sip%[email protected]>> > > <sip:[email protected]:64078;rinstance=3a605d9dabd2f466;x-sipX-privcontac > t=192.168.9.254%3A64078> > > 998 > > > > > > Inbound calls to our DIDs are forwarded to a Hunt Group that rings a > group of extensions. > > > > > > Outbound calls work fine. > > > > When an outside call comes in, the hardphone rings, but the softphone > does not. > > > > When someone internally dials my extension, both the hardphone and the > softphone ring. > > > > > > If it were a NAT issue, then I would expect both inbound and > extension-to-extension calls to be affected. > > Other than NAT, though, I can't think of anything that should be causing > the softphone to not ring whenever the hardphone rings (since they have > the same extension.) > > > > > > I have a sipXtrace, but the list bounces my email if I attach it (it's > 84kb). Let me know if you want to see it. > > The extension-to-extension calls don't show up on the trace. Is that > normal? > > > > > > > > Our topology looks like: > > > > > > Internet > > | > > | > > Firewall --- DMZ Switch ---+--- sipXecs Serve > > (NAT) | > > | +--- Polycom IP650 > > LAN Switch | > > | +--- Polycom IP650 > > | | > > PC w/Bria +--- Polycom IP650 > > > > > > > > I have a user set up for each DID Number: > > > > Username > > Name > > Aliases > > DID001 > > First DID Number > > 16165551212 5551212 6165551212 > > DID002 > > Second DID Number > > 16165552121 5552121 6165552121 > > > > > > The forwarding rules for all the DIDs are set to: > > > > Always/Enabled/At the same time forward to 99 ring for 999 seconds > > Always/Enabled/If no response forward to 0 ring for 30 seconds > > > > > > > > A hunt group (99) set up that rings all extensions: > > > > Name: AllPhones > > Extension: 99 > > Description: Ring All Phones > > > > Sequence User Expiration > > Initially Call 10 6000 > > At the same time 11 6000 > > At the same time 12 6000 > > At the same time 13 6000 > > > > > > --- > > Mike Burden > > Lynk Systems, Inc > > e-mail: [email protected] > > Phone: 616-532-4985 > _______________________________________________ > sipx-users mailing list [email protected] > List Archive: http://list.sipfoundry.org/archive/sipx-users > Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users > sipXecs IP PBX -- http://www.sipfoundry.org/ > In any case there are several DONT's: Don't register to an IP address. Don't register using an alias. Don't expect anything to work properly until DNS functions properly for where your client is set up. You have violated all three Don'ts. Big fat 5 minute timeout for you! [?] -- ====================== Tony Graziano, Manager Telephone: 434.984.8430 Fax: 434.984.8431 Email: [email protected] LAN/Telephony/Security and Control Systems Helpdesk: Telephone: 434.984.8426 Fax: 434.984.8427 Helpdesk Contract Customers: http://www.myitdepartment.net/gethelp/ Why do mathematicians always confuse Halloween and Christmas? Because 31 Oct = 25 Dec.
<<330.gif>>
_______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users sipXecs IP PBX -- http://www.sipfoundry.org/
