.. to add some more data on my own question ...

I logged on on the freeswitch CLI when I am about to leave the voice mail. I can see the record app being kicked out with the filename and then 300 500 10 as params passed to the record app

-- snip --
Command Execute record(/var/sipxdata/mediaserver/data/mailstore/206/deleted/temp_recording_6000553918274477597.wav 300 500 10)
-----------

looking at mod_dptools here are the options for record:

record,Record File,<path> [<time_limit_secs>] [<silence_thresh>] [<silence_hits>]

so my question is where is it taking those 3 numbers from ? (300,500,10)

full freeswtich log, you can see the 10 seconds timestamp difference when the silence detection kicked in (02:17:52 - 02:18:02)


2010-02-17 02:17:52.707174 [DEBUG] switch_ivr.c:540 sofia/sipx.company.net/[email protected] Command Execute record(/var/sipxdata/mediaserver/data/mailstore/206/deleted/temp_recording_6000553918274477597.wav 300 500 10) EXECUTE sofia/sipx.company.net/[email protected] record(/var/sipxdata/mediaserver/data/mailstore/206/deleted/temp_recording_6000553918274477597.wav 300 500 10) 2010-02-17 02:17:52.707174 [DEBUG] switch_ivr_play_say.c:549 Raw Codec Activated 2010-02-17 02:17:52.747159 [DEBUG] switch_core_io.c:232 sofia/sipx.company.net/[email protected] receive message [TRANSCODING_NECESSARY] 2010-02-17 02:18:02.707073 [DEBUG] switch_core_codec.c:122 Restore original codec. 2010-02-17 02:18:02.707073 [DEBUG] switch_channel.c:182 sofia/sipx.company.net/[email protected] receive message [AUDIO_SYNC] 2010-02-17 02:18:02.714119 [DEBUG] switch_core_session.c:813 Send signal sofia/sipx.company.net/[email protected] [BREAK] 2010-02-17 02:18:02.727103 [DEBUG] switch_ivr.c:540 sofia/sipx.company.net/[email protected] Command Execute set(playback_terminators=1230*)

---


On Wed, 17 Feb 2010, gabriel wrote:

Hello list,

I have the following issue with the voicemail: every now and then, when somebody soft spoken leaves a voice mail they get interrupted by the silence detection threshold and unfortunately they don’t bother to re-record and speak louder instead they hang up. If there where for me I wouldn’t care but some of these messages where really important for the ppl in management ;P

I have a hybrid system that consists of a sip trunk + a mediatrix 1204 gw. I noticed the majority of the messages where coming in from the mediatrix but I did get two dropped messages over the SIP trunk.

I’ve been playing with the voicemail for a bit and I am able to reproduce the problem by speaking very softly into the mouthpiece when leaving a message, I get cutoff after about 10 seconds with “to play this message press 1, to send this message press 2, to delete this message and try again …”

Is there any way that I can either increase that timeout or the threshold for the silence detection? Make it a bit less sensitive to the silence periods

I found these two options bellow but none them seemed to have made any difference after changing the values and restarting sipx (/etc/init.d/sipxecs restart)

/etc/sipxpbx/freeswitch/conf/autoload_configs/voicemail.conf.xml:

<param name="record-silence-threshold" value="200"/>
<param name="record-silence-hits" value="2"/>

I am running  4.1.0-017444 2009-12-05T23:06:17 ecs-centos5 ISO installed

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