On Thu, Mar 11, 2010 at 10:30 AM, John Clark <[email protected]>wrote:
> I found one submission from another user having this same issue in the > forums in January, but there was no reply to his enquiry…. > > > > Symptoms and info… > > > > New install. > > Sipxecs 4.0.4, behind NAT router with sipXbridge implemented. > > All checks and tests pass. > > One SIP trunk (gateway) to Callcentric – shows registered in admin console > and on Callcentric site. > > Inbound calls work and route properly > > Internal calls between phones and pbx work properly (testing with x-lite > soft-phone) > > Outbound calls fail with error “forbidden” (as shown on x-lite display) > I am not sure where to start with this. I am under the impression it is a > permissions or dial-plan problem since the gateway is registered and inbound > works, but I am unable to correct the problem. Any direction would be > appreciated. I apologize if this is a duplicate post, I have researched. > > > You need to ask callcentric what you should be sending them. Last time I played with theirs I had it working in 5 minutes. They expect all outbound calls (US) to be in this format: 1NPXNXXZZZZ (ex. 14345551212). You also need to understand they will control your outbound callerid and all inbound calls will be to your callcentric account number, multiple DID's to route directly to users will not work with callcentric. So create a custom dialplan to look for any 10 digits and have it automatically add the "1" and send it to the callcentric gateway in "Sytsme>DialPlan". Move that rule above the already active rules and restart services as prompted. Make sure the rule has LONG DISTANCE permissions and the user making the call is allowed LONG DISTANCE. John > > > > _______________________________________________ > sipx-users mailing list [email protected] > List Archive: http://list.sipfoundry.org/archive/sipx-users > Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users > sipXecs IP PBX -- http://www.sipfoundry.org/ > Good luck. -- ====================== Tony Graziano, Manager Telephone: 434.984.8430 Fax: 434.984.8431 Email: [email protected] LAN/Telephony/Security and Control Systems Helpdesk: Telephone: 434.984.8426 Fax: 434.984.8427 Helpdesk Contract Customers: http://www.myitdepartment.net/gethelp/ Why do mathematicians always confuse Halloween and Christmas? Because 31 Oct = 25 Dec.
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