Ensure the service is enabled and the users have IM enabled. If the users
can chat with each other, then it is working. The "MyBuddy" function was
suddenly "proprietized" by Avaya and abrupty removed from the codebase,
sadly.
============================
Tony Graziano, Manager
Telephone: 434.984.8430
Fax: 434.984.8431

Email: [email protected]

LAN/Telephony/Security and Control Systems Helpdesk:
Telephone: 434.984.8426
Fax: 434.984.8427

Helpdesk Contract Customers:
http://www.myitdepartment.net/gethelp/

----- Original Message -----
From: [email protected]
<[email protected]>
To: [email protected] <[email protected]>
Sent: Mon Apr 19 10:55:58 2010
Subject: [sipx-users] IM: MyBuddy offline

Hi,

I have a problem with the MyBuddy IM account.

I just installed a fresh instance of sipXecs 4.2 (ISO install). I created a
group, enabled all the options in the "Instant messaging" section for that
group. Next I created 2 users (and phones for that matter), and added them
to the newly created group.

When firing up Pidgin I can login with both the accounts, and they have each
other as buddy. The "MyBuddy" account is also added, but (and here is the
problem), it is offline. Chatting with it obviously has no effect, which it
should have. This all worked with a pre 4.2 version.

Anyone also experiencing this behavior?

Kind regards,

Eelco Brölman

-----
Eelco Brölman | Sr. Product Specialist | Telecats bv

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