Thanks.

On a side note, are you going to implement Cepstral to use for incoming 
operator greetings as well? Or for that part still advisable to purchase real 
voice over?

I'm contemplating whether to use a speech synthesis or a real live recording.


On Apr 20, 2010, at 9:47 AM, Josh Patten wrote:

> The only way you're going to get truly human sounding voices is when a human 
> records them. Any text to speech voice is going to require some tweaking to 
> sound human. The AT&T voices may have been a bad example, I'm sure there are 
> better ones out there. Download a demo of cepstral and play with the voices. 
> They can be made to sound pretty good.
> 
> Josh Patten
> Assistant Network Administrator
> Brazos County IT Dept.
> (979) 361-4676
> 
> 
> On 4/20/2010 8:45 AM, Francis Tinio wrote:
>> those are computer voices similar to AT&T's natural voices right?  How do 
>> they compare to an actual voice over of a real person?  I've heard demos of 
>> the AT&T and at time it sounded robotic.
>> 
>> 
>> On Apr 20, 2010, at 9:29 AM, Josh Patten wrote:
>> 
>>   
>>> In my experience people are VERY turned off by the free ones, such as
>>> those provided by festival and eSpeak. I even went to all the trouble of
>>> installing . We are planning to purchase cepstral voices for both
>>> english and spanish. Though they aren't the best voices available, they
>>> are much less expensive than something like AT&T natural voices. The
>>> redistribution license (note this is different from a concurrency
>>> license) and 3 voices costs something like $290 and the nice thing about
>>> cepstral is it supports SSML: http://www.w3.org/TR/speech-synthesis/ so
>>> you can easily control how the voice sounds. I even went to all the
>>> trouble of installing HTS voices:
>>> http://hts.sp.nitech.ac.jp/?Voice%20Demos with Festival and still could
>>> not get it to sound human because of the intonation issues with
>>> Festival. eSpeak has a much better intonation engine but the voices
>>> sound stifled and robotic and the HTS voices only work with Festival.
>>> 
>>> Josh Patten
>>> Assistant Network Administrator
>>> Brazos County IT Dept.
>>> (979) 361-4676
>>> 
>>> 
>>> On 4/20/2010 8:22 AM, Francis Tinio wrote:
>>>     
>>>> Hey.
>>>> 
>>>> Just want some feedback on which company you guys use for IVR recordings?  
>>>> We currently have a live attendant configured but would be changing to IVR 
>>>> soon.  Anyone care to share their thoughts on this?
>>>> 
>>>> You use free IVR responses voice overs or professional paid?
>>>> 
>>>> Thanks
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>>   

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