OpenACD seems to be the one that I'm hearing a bit about lately. It's FreeSWITCH based, but not integrated or affiliated with sipX. http://wiki.github.com/Vagabond/OpenACD/
Josh Patten Assistant Network Administrator Brazos County IT Dept. (979) 361-4676 On 4/21/2010 3:40 PM, Flatfender wrote: > On Tue, Apr 20, 2010 at 7:20 AM, Picher, Michael > <[email protected]> wrote: > >> Agents not staying logged in or appear logged in through GUI but not >> receiving calls and the ACD does not like it when you transfer calls out >> of queue. There may be others, but those are my major 2. >> >> Check the tracker. >> >> > So what are people using instead of? I've been following sipxecs and > getting ready to build a test server, to replace our Trixbox CE > system. But since we run a call center, not having a working ACD is > a bit of a show stopper. > > Matt P. > _______________________________________________ > sipx-users mailing list [email protected] > List Archive: http://list.sipfoundry.org/archive/sipx-users > Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users > sipXecs IP PBX -- http://www.sipfoundry.org/ > _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users sipXecs IP PBX -- http://www.sipfoundry.org/
