They are on the same LAN segment. 

 

 

From: Tony Graziano [mailto:[email protected]] 
Sent: Thursday, April 29, 2010 11:33 AM
To: Ken Fulmer
Cc: [email protected]
Subject: Re: [sipx-users] 4.2 Polycom phones losing registration

 

are the phones local or remote?

 

if they are remote and the nat refresh is empty, set it for 30.

On Thu, Apr 29, 2010 at 12:27 PM, Ken Fulmer
<[email protected]> wrote:

We upgraded to 4.2 and since then, our Polycom phones continually lose their
registration with the server. 

 

The re-registration interval is 60 seconds and the registration period is
3600 seconds. It almost appears that the system waits for each phone to
expire before resetting the expiration timer. 

 

I did a search on the user list and didn't find any posts regarding this
problem. Should we check something else in the system?

 

Thanks,

 

Ken Fulmer

 


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-- 
======================
Tony Graziano, Manager
Telephone: 434.984.8430
sip: [email protected]
Fax: 434.984.8431

Email: [email protected]

LAN/Telephony/Security and Control Systems Helpdesk:
Telephone: 434.984.8426
sip: [email protected]
Fax: 434.984.8427

Helpdesk Contract Customers:
http://www.myitdepartment.net/gethelp/

Why do mathematicians always confuse Halloween and Christmas?
Because 31 Oct = 25 Dec.

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