Hi,

Sometime i see that one of our phones cannot refresh its registration
and its registration expires. After some seconds (maybe around 5
seconds ) phone reregister successfully. 

I checked with sipx-trace and see some 500 Internal Errors in trace. In
sipXproxy.log i see following errors:

SipClientTcp-33:409F6940:SipXProxy:"handleOutputMessage considering
SIP/2.0 500 Internal Server Error\r\nVia: SIP/2.0/UDP 

"2010-04-30T11:27:41.591544Z":13740:NAT:DEBUG:asgard.iguanait.com:SipClientTcp-33:409F6940:SipXProxy:"NatTraversalAgent[900_ntap]::handleOutputMessage
 failed to retrieve CallTracker to handle request"
OUTGOING:INFO:SipClientTcp-33:409F6940:SipXProxy:"SipUserAgent::sendUdp
UDP SIP User Agent sent message:\n----Remote
Host:xxxx.xxxx.xxxx.xxxx---- Port: 5110----\nSIP/2.0 500 Internal Server
Error\r\n

As i see it is related with NAT Traversal.

What does this error mean and in which cases it appear?

How can i solve this problem?

We have sipxecs 4.0.4 (RPM installation) on centos 5.4.


Thanks in advanced!

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