Look at your registrations..
Do they show registered at the ipsec address or the public address with the
private contact address the phone is using? or are they registered at the
private address at the far end (should be).
They should also be set to use a DNS (local to them or the sipx dns server)
so they resolve it as a private address (the server is behind nat).
Can two users on the far end call each other?
I think this is possibly a case in how they route, period. If their default
route is a local gateway, the handset might be trying to contact without
regard to sipx...
outside caller--->sipx--->---vpn to remote user--->remote user
||
back out to itsp<---local gateway <--
>From the local network where the users are are you able to resolve your
sipdomain to the correct IP address? Do you possibly have "Internet calling"
enabled?
On Sun, May 2, 2010 at 7:58 AM, Jermaine Pinder <
[email protected]> wrote:
> I only have "Server Behind NAT" checked and they are using the remote site
> VPN's DNS... I can make calls out with no issues I just cant receive
> calls... would that still be DNS?
>
>
>
>
> -----Original Message-----
> From: "Tony Graziano" [[email protected]]
> Date: 05/02/2010 07:45 AM
> To: "Jermaine Pinder" <[email protected]>
> CC: [email protected]
> Subject: Re: [sipx-users] IPSec VPN and Sipx 4.2
>
> Please ensure "Internet Calling" is disabled. The VPN phones also need to
> resolve your SIP server as an internal address. What DNS are they using?
>
> On Sun, May 2, 2010 at 7:04 AM, Jermaine Pinder <
> [email protected]> wrote:
> (Basically I cant receive calls on my remote VPN phones, but I can call out
> and I can call any extension)
>
>
> IPSec VPN and Sipx 4.2
>
> Greetings,
>
> I have a few sites that has an IPSec VPN setup between them. I also have a
> few phones at the remote
> VPN locations that registers OK and can make calls out but I cant receive a
> call in. I get the message the
> user is not available but the phone is register with no issues.
>
> Heres what I have done so far.
>
> > Disables NAT Traversal for Remote Users (dont need this since its a VPN)
> > setup a phone profile for all my remote vPN phones to use the servers IP
> as the registration server
> > Added all my Intranet Subnets to match my VPN Remote IP subnet
>
>
> Am I missing anything?
>
> Thanks
> _______________________________________________
> sipx-users mailing list [email protected]
> List Archive: http://list.sipfoundry.org/archive/sipx-users
> Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users
> sipXecs IP PBX -- http://www.sipfoundry.org/
>
>
>
>
>
> --
> ======================
> Tony Graziano, Manager
> Telephone: 434.984.8430
> sip: [email protected]
> Fax: 434.984.8431
>
> Email: [email protected]
>
> LAN/Telephony/Security and Control Systems Helpdesk:
> Telephone: 434.984.8426
> sip: [email protected]
> Fax: 434.984.8427
>
> Helpdesk Contract Customers:
> http://www.myitdepartment.net/gethelp/
>
> Why do mathematicians always confuse Halloween and Christmas?
> Because 31 Oct = 25 Dec.
>
>
>
--
======================
Tony Graziano, Manager
Telephone: 434.984.8430
sip: [email protected]
Fax: 434.984.8431
Email: [email protected]
LAN/Telephony/Security and Control Systems Helpdesk:
Telephone: 434.984.8426
sip: [email protected]
Fax: 434.984.8427
Helpdesk Contract Customers:
http://www.myitdepartment.net/gethelp/
Why do mathematicians always confuse Halloween and Christmas?
Because 31 Oct = 25 Dec.
_______________________________________________
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