http://track.sipfoundry.org/browse/XX-8445

Josh Patten
Assistant Network Administrator
Brazos County IT Dept.
(979) 361-4676


On 5/21/2010 8:08 AM, Fowler, Peter (Peter) wrote:
> Did you enter a Jira? If so, what is the number?
>
> Peter
>
>    
>> -----Original Message-----
>> From: [email protected]
>> [mailto:[email protected]] On Behalf Of
>> Josh Patten
>> Sent: Friday, May 21, 2010 12:56 AM
>> Cc: [email protected]
>> Subject: Re: [sipx-users] 4.2 VM missing options message
>>
>> This happens on all calls to any extensions voicemail
>>
>> This is referred to as Call Pilot style voicemail I think. In
>> 4.0.4 The user recorded voicemail greeting was played and
>> then immediately following that the user would get the
>> automated voice "when you are finished, press 1 for more
>> options. To reach the operator, press 0 at any time"
>>
>> This prompt disappeared when I upgraded to 4.2 community
>> build. Now all that is played is the user recorded greeting,
>> then a beep.
>>
>> I would like to change it back to the Call Pilot style voicemail.
>>
>> On 05/17/2010 08:23 AM, Fowler, Peter (Peter) wrote:
>>      
>>> Could you provide the sequence of DTMF key strokes entered
>>>        
>> (starting
>>      
>>> from The main menu) and voice prompts heard?
>>>
>>> I've gone the through sequence of recording, listening to
>>>        
>> and setting
>>      
>>> a Standard greeting and the flow/options seem ok so want to
>>>        
>> determine
>>      
>>> the specific place the prompt you mention is not played so I can
>>> understand the impact.
>>>
>>> Peter
>>>
>>>
>>>        
>>>> -----Original Message-----
>>>> From: [email protected]
>>>> [mailto:[email protected]] On Behalf Of Josh
>>>> Patten
>>>> Sent: Saturday, May 15, 2010 3:03 PM
>>>> To: [email protected]
>>>> Subject: [sipx-users] 4.2 VM missing options message
>>>>
>>>> In 4.2 when setting the "standard" greeting type, the options that
>>>> used to be played, "When you are finished, press 1 for
>>>>          
>> more options.
>>      
>>>> To dial the operator, press 0 at any time." are no longer played.
>>>> Instead, all that is played is the greeting that the user
>>>>          
>> recorded,
>>      
>>>> then a beep. Is this considered normal? Is there any way
>>>>          
>> to bring the
>>      
>>>> options back?
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>>>>
>>>>          
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>>      
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