Re: [sipx-users] Polycom 450 headset echo cancellation option

Wed, 14 Jul 2010 19:57:17 -0700 

On 7/14/2010 9:46 PM, Douglas Hubler wrote:
> On Wed, Jul 14, 2010 at 5:29 PM, Matthew Kitchin (public/usenet)
> <[email protected]>  wrote:
>    
>> Where is the template file I would need to look at? I'm familiar with
>> polycom_sip.cfg, and I don't see anything there.
>> I have only changed 1 or 2 polycom settings total that had to be done
>> outside of the sipx web interface.
>>      
> doesn't look good, I just ran this
>
> [r...@sipxecs tftproot]# polycom-config 0004f2136b24-* | egrep -i
> '(headset|echo|cancel)'
> /phone1/user_preferences/up.analogHeadsetOption=0
> /sip/user_preferences/up.headsetMode=0
> /sip/voice/volume/voice.volume.persist.headset=0
>
> where 0004f2136b24 is the mac address of my polycom 430 and didn't
> come up with anything.
>
> NOTES:
> * polycom-config is a script in sipXtools that flattens out the
> polycom xml config files, one per line and is useful for grepping
> * this request gives credence to keeping all settings and especially
> point #3 in this thread
>          http://article.gmane.org/gmane.comp.voip.sipx.devel/22473
> * If you find the setting in the polycom configuration docs, I'll be
> happy to tell you how to add it to your local system and get it into
> the next 4.2 stable build
>    
Thanks. I will see what I can find. The reason I'm looking for this is 
because we have about 120 plantronics headsets from our old Norstar key 
system. During testing, everyone said they worked fine on polycom 
450s/Sipx. After implementation, they decided the echo in them is awful. 
This setting seems to resolve the issue. For now, I will instruct the 
users on how to set it manually.
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