I have been using voip.ms for over a year now. Up until recently, I have been very happy with them. However, I'm not too pleased at this moment.
I've had an issue with one of my DIDs for at least 2 weeks now. I had to constantly request support before they replied (5 days before I got a response, 11 days before they confirmed that there was an issue). The issue has not been resolved yet. I am currently working around the issue by using a US POP based on their recommendation. They confirmed that one of there carriers is experiencing issues with their Canadian POPs. Today at about 9am, I could not register to the Chicago POP. Even worse, my failover options did not kick in and inbound calls received a busy tone. Thankfully, I got an email notification from sipXecs right when this happened and I was able to get back up and running in about 10 minutes after troubleshooting and switching to the New York server. As I mentioned above, up until now I have been very happy with them. I have recommended them a number of times in the past. Everything had been top notch; voice quality was great, reliability was really good, no DTMF issues, excellent set of features, great technical support, great rates, etc. Hopefully this is just a bad run for them that will end soon. On Tue, Jul 20, 2010 at 2:05 PM, Eric Varsanyi <[email protected]> wrote: > I'm pretty happy with voip.ms, esp now that they have a Chicago POP (which > is close to me). My only issues with them is flakey DTMF outbound, I'm sure > the proxying has something to do with this. Usually outbound calls have > working DTMF but 1 in 5 the digits get dropped or delayed (for seconds) -- > when this happens re-originating the call usually results in a working > connection. > > -Eric > > > On Jul 20, 2010, at 10:12 AM, Robert B wrote: > > I've had good luck with Voip.ms as well. > > The only technical issue with them is that they proxy the media stream. > However, I've never had a dropped call, echo, or call completion problems. > Their service just seems to work and work really well. > > -- Robert > > > On 7/20/2010 8:43 AM, Ken Fulmer wrote: > > We’ve been using Broadvox but orders are taking a long time to complete. > Has anyone on the list had good experiences with other VoIP providers? We’re > looking for one with many rate centers and the ability to get or port > numbers in the Southeast. > > > > Thanks, > > > > Ken Fulmer > > > > > _______________________________________________ > sipx-users mailing list [email protected] > List Archive: http://list.sipfoundry.org/archive/sipx-users > Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users > sipXecs IP PBX -- http://www.sipfoundry.org/ > > > _______________________________________________ > sipx-users mailing list [email protected] > List Archive: http://list.sipfoundry.org/archive/sipx-users > Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users > sipXecs IP PBX -- http://www.sipfoundry.org/ > > > > _______________________________________________ > sipx-users mailing list [email protected] > List Archive: http://list.sipfoundry.org/archive/sipx-users > Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users > sipXecs IP PBX -- http://www.sipfoundry.org/ >
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