Does it work on internal calls (user 1, to user 2) or none at all?

MOH support depends on several things working properly.

1. Properly configured DNS, because the MOH uri is formed by the domain, so
SRV records need to function properly.
2. Phone configuration support, the phones must have a MOH URI inserted in
the proper place should they support it.
3. ITSP support and configuration. IF the ITSP supports MOH, you need to
make sure their server has the settings to not provide MOH support
whatsoever (not use 0.0.0.0)
4. sipxbridge must be configured to USE MOH.

You need to check these things, all of them. It is entirely possible if MOH
works internally you can skip the #3 and #4.

Have a look and report back ALL 4 items.



On Mon, Aug 9, 2010 at 11:34 AM, Claudio Succa <[email protected]>wrote:

> Il lunedì 09 agosto 2010 16:58:07 Tony Graziano ha scritto:
> > If I recall that is just a cosmetic warning and spidermonkey is not
> needed
> > for the sipxecs FS implementation. You can safely ignore that, though it
> > should be noted that the implementation should remove that so the
> warnings
> > are suppressed or silenced. I would assume the same about the others.
> >
> > What version did you update from? (scs/avaya or sipfoundry, and version
> > number).? Did you REGENERATE the profiles and send them to the phones
> after
> > the update?
>
> I tried both this two repository with the same result:
>
> #baseurl=
> http://sipxecs.sipfoundry.org/pub/sipXecs/LatestStable/CentOS/5/$basearch/RPM
> baseurl=http://download.sipfoundry.org/pub/sipXecs/4.2.1/CentOS_5/<http://sipxecs.sipfoundry.org/pub/sipXecs/LatestStable/CentOS/5/$basearch/RPM%0Abaseurl=http://download.sipfoundry.org/pub/sipXecs/4.2.1/CentOS_5/>
>
> I updated the server following the progression of the successive releases.
> Unfortunately I realize the problem only now, adding some new phones, so I
> am
> not sure when the problem arose.
>
> The profiles were generated during the installation of the new phones.
> Anyway
> I regenerate and sent also the profiles to some old ones with the same
> result.
>
> I guess that the problem is on the server side because moh is no more
> working
> also for phones that don't require profiles, i.e. Twinkle on PC and a
> couple
> of Siemens Gigaset.
>
> --
> Claudio Succa
> PERTEL - Torino - Italy
> +39-011-19826800
> http://www.pertel.it
> http://www.uniassist.it
> _______________________________________________
> sipx-users mailing list
> [email protected]
> List Archive: http://list.sipfoundry.org/archive/sipx-users/
>



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======================
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