I think MOH needs to be on by default in sipxbridge. Some ITSP's have a MOH setting option. On trunks this should be "off" at the provider.
Is MOH "configured" (moh uri) in the polycom? It should not matter as a trunk call if MOH is enabled at sipxbridge. I think if MOH is off at sipxbridge, the ITSP might not like the moh style (ietf draft) that the polycom is sending, and can;t ACK it, so it drops the call... Keepalive and RTCP works fine, but since there is a dialogue event to establish media "and_if_the_itsp_does_not_like_the_moh_style_or_moh_uri"), it will not work. I think you might need to use MOH 0.0.0.0 on the phones (polycom) and off at sipxbridge and see if that works. I'm assuming the itsp would be compatible with the MOH uri (old style) of 0.0.0.0 directly with the phone. (my opinion, turn on moh at sipxbridge and make sure it is off at the itsp). On Mon, Aug 23, 2010 at 6:34 AM, Nieuwland Operations Centre < [email protected]> wrote: > When an internal caller (Snom m3, same for other phones) is put on hold > by callee (Polycom IP 650, 3.2.2) the call is _not_ dropped. RTCP > reports are being sent every 5 seconds. Music on Hold is turned off. > > Calls routed through ITSP - Sipxecs - Polycom are dropped after 1 minute > if put "on hold" (MoH is turned off). No RTCP reports are being sent to > the ITSP. ITSP sends a "BYE" after 1 minute of "inactivity". > If MoH is enabled calls are _not_ dropped. > > On the gateway we have enabled "SIP keepalive" (empty SIP message) and > "RTP Keepalive" (Replay last sent packet). > > Questions: Why does sipxecs (/Proxy/bridge?) not sent RTCP reports? Why > does "keepalive" not work? > > Thanks, > > Stefan > > P.S. wireshark traces are available, SIP traces as well. > _______________________________________________ > sipx-users mailing list > [email protected] > List Archive: http://list.sipfoundry.org/archive/sipx-users/ > -- ====================== Tony Graziano, Manager Telephone: 434.984.8430 sip: [email protected] Fax: 434.984.8431 Email: [email protected] LAN/Telephony/Security and Control Systems Helpdesk: Telephone: 434.984.8426 sip: [email protected] Fax: 434.984.8427 Helpdesk Contract Customers: http://www.myitdepartment.net/gethelp/ Why do mathematicians always confuse Halloween and Christmas? Because 31 Oct = 25 Dec.
_______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users/
