I dont see a call in this trace file.
On Tue, Aug 24, 2010 at 4:07 PM, Danny Shay <[email protected]> wrote: > I followed the suggestion Tony gave me: > Set the proxy to debug, rotate the logs > > usr/sbin/logrotate -f /etc/logrotate.conf > > Make the call. When it fails run these commands... > > cd /var/log/sipxpbx > merge-logs > sipviewer merged.xml > > I copied the merged.xml and have attached it. > > > The call that was answered then transferred was at 2:48 and was 1:12 > minutes long, it shows "transferred" in the Call Detail Record but it > wasn't. > > > Danny > > > -----Original Message----- > From: Tony Graziano [mailto:[email protected]] > Sent: Tuesday, August 24, 2010 2:06 PM > To: Danny Shay; [email protected] > Subject: Re: [sipx-users] Cannot transfer calls coming from site-to-site > dial plan > > I have it set up and working via the internet with no issues. I use polycom > handsets though. > > Call comes in from PRI gateway, answered, transfers to remote location. > > I used to do this for a coupke of sites via vpn the same way, but the need > for vpn has gone away. > > I immediately think handsets but I don't use nortel handsets and haven't > seen a call trace. > > I am successful doing this "between" versions also (4.x). > > I would be careful with the "any number of digits", dialing to certain area > codes might be affected! > > Put the proxy at debug logging and get a call trace. > > Do you have phones other than nortel to test with? > ============================ > Tony Graziano, Manager > Telephone: 434.984.8430 > Fax: 434.984.8431 > > Email: [email protected] > > LAN/Telephony/Security and Control Systems Helpdesk: > Telephone: 434.984.8426 > Fax: 434.984.8427 > > Helpdesk Contract Customers: > http://www.myitdepartment.net/gethelp/ > > ----- Original Message ----- > From: Danny Shay <[email protected]> > To: Tony Graziano <[email protected]>; > [email protected] <[email protected]> > Sent: Tue Aug 24 14:36:23 2010 > Subject: RE: [sipx-users] Cannot transfer calls coming from site-to-site > dial plan > > I was recreating dial plans from the older version of Sipx when I made > these dial plans. It was working properly before both units were wiped out > and set up with latest iso and updated to the previously mentioned build. > > > Ok here's how everything's set up: > > Phonesystem.williamspryor.local is 192.168.0.20 > Phonesystem.williamstulsa.local is 192.168.1.100 > > Configuration of "sipx_system2" unmanaged gateway: > Name: sipx_system2 > Address: williamstulsa.local <-- Changed this per Tony's instruction. Used > to be the FQDN of the phone system.) Port is default Transport protocol is > Auto Location - all - Shared is checked. > Dial Plan site-to-site configuration: > Name: Site to Site > Dialed Number: > Prefix 4 and any number of digits > > Resulting Call: > Dial (blank) and append "matched suffix" > > This is the same for both units, except the proper "address" is referenced > in the rule. > > Remember, the actual site-to-site is working. It is only when the transfer > is attempted that it fails. > Also, I tested using a blind transfer and that is not working either. > I just tested and this fails in either direction. Direct calls work, but > when transfer is attempted it fails. > > > Danny > > From: Tony Graziano [mailto:[email protected]] > Sent: Tuesday, August 24, 2010 12:38 PM > To: Danny Shay; [email protected] > Subject: Re: [sipx-users] Cannot transfer calls coming from site-to-site > dial plan > > IT DOES NOT WANT FQDN, it is nice it can resolve, but a site-to-site dial > plan using sip wants SIPDOMAIN as the gateway. > > so, not "sipx.sipdomain.tld" as the gateway name, its "sipdomain.tld". > > See the wiki. > > http://wiki.sipfoundry.org/display/xecsuserV4r2/sipXecs+to+sipXecs+Calling > On Tue, Aug 24, 2010 at 12:56 PM, Tony Graziano < > [email protected]<mailto:[email protected]>> wrote: > Explain your site to site dial plan. > ============================ > Tony Graziano, Manager > Telephone: 434.984.8430 > Fax: 434.984.8431 > > Email: [email protected]<mailto:[email protected]> > > LAN/Telephony/Security and Control Systems Helpdesk: > Telephone: 434.984.8426 > Fax: 434.984.8427 > > Helpdesk Contract Customers: > http://www.myitdepartment.net/gethelp/ > > ----- Original Message ----- > From: > [email protected]<mailto: > [email protected]> > <[email protected]<mailto: > [email protected]>> > To: [email protected]<mailto:[email protected]> > <[email protected]<mailto:[email protected]>> > Sent: Tue Aug 24 12:34:19 2010 > Subject: [sipx-users] Cannot transfer calls coming from site-to-site > dialplanPoint-to-point T1 between two sipx pbx's both running > 4.2.1-018932 > 2010-06-25T10:43:40 build33. > Can call from one pbx to the other with a site-to-site dial plan and > successfully communicate. > When the receptionist attempts to transfer the call from her phone to > another in the office, the intended phone rings once then stops, and the > call comes back to her when she hits end call on the phone. > The phones are all LG-Nortel LIP-68xx units with 1.2.49 firmware. > > Network one is 192.168.0.0/24<http://192.168.0.0/24>, network 2 is > 192.168.1.0/24<http://192.168.1.0/24>, nat is not in play. > Ping by FQDN from one pbx to the other on each box is successful. > > Calls coming from audiocodes MP-118FXO transfer correctly. > > Let me know anything else you need! > > > Thanks, > > Danny Shay > Norlem Technology Consulting > > > > -- > ====================== > Tony Graziano, Manager > Telephone: 434.984.8430 > sip: > [email protected]<mailto: > [email protected]> > Fax: 434.984.8431 > > Email: [email protected]<mailto:[email protected]> > > LAN/Telephony/Security and Control Systems Helpdesk: > Telephone: 434.984.8426 > sip: > [email protected]<mailto:[email protected] > > > Fax: 434.984.8427 > > Helpdesk Contract Customers: > http://www.myitdepartment.net/gethelp/ > > Why do mathematicians always confuse Halloween and Christmas? > Because 31 Oct = 25 Dec. > -- ====================== Tony Graziano, Manager Telephone: 434.984.8430 sip: [email protected] Fax: 434.984.8431 Email: [email protected] LAN/Telephony/Security and Control Systems Helpdesk: Telephone: 434.984.8426 sip: [email protected] Fax: 434.984.8427 Helpdesk Contract Customers: http://www.myitdepartment.net/gethelp/ Why do mathematicians always confuse Halloween and Christmas? Because 31 Oct = 25 Dec.
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