I think the problem is simply connecting an attended transfer through the
media server.

There is a tracker item and it is being worked on.
============================
Tony Graziano, Manager
Telephone: 434.984.8430
Fax: 434.984.8431

Email: [email protected]

LAN/Telephony/Security and Control Systems Helpdesk:
Telephone: 434.984.8426
Fax: 434.984.8427

Helpdesk Contract Customers:
http://www.myitdepartment.net/gethelp/

----- Original Message -----
From: [email protected]
<[email protected]>
To: [email protected] <[email protected]>
Sent: Sun Oct 10 18:03:11 2010
Subject: [sipx-users] External Forwarding Fail

I am using version 4.2.1 and am having issues with external call forwarding
through an auto attendant.

I am using an auto attendant whereby callers upon pressing a certain dialpad
number have the call transferred to a local external seven digit number.  I
am using pots lines only with a patton gateway that has worked without
problems.  Unfortunately, upon trying this out, once I push the number to
get forwarded, the call never gets forwarded to the external number.
Interestingly, if I change the auto attendant to forward to a local user
first and then set up that user to get forwarded to an external number, it
works fine.

So what could cause the auto attendant external forwarding to fail and have
it work ok with any particular user?

I see there have been other external forwarding issues but none that seem to
be similar to this that I could find.

Charles


_______________________________________________
sipx-users mailing list
[email protected]
List Archive: http://list.sipfoundry.org/archive/sipx-users/
_______________________________________________
sipx-users mailing list
[email protected]
List Archive: http://list.sipfoundry.org/archive/sipx-users/

Reply via email to