On Mon, Oct 18, 2010 at 6:19 AM, Nikolay Kondratyev <[email protected]> wrote: > Tony, > i would say that call recording task could be divided into 3 parts: > 1. Recoding of all incoming calls to a particular user. > 2. Recording of all outgoing calls from a particular user. > 3. On demand recording. > All three must be fullfilled. > I was talking about the first one. It does work now, albeit with some > shorcomings, i mentioned in my first message. > You are talking about the third one. As far as i understand, it will require > some additional programming - all that INFO stuff must be coded into sipx. > > Anyway, i posted my message to attract attention to the call recording task. > May be some (may be even substantial) coding is required to fullfill the > task, but all necessary instruments are present. > And i see many, Many, MANY people chose different product (mainly *) because > of the lack of call recording. > Should i revive "recording" issue in the tracker? > Or should i post this on the dev-list? > > Rgds, > Nikolay. >
I would want the ability to capture calls to an ACD queue for use in a call center environment, haven't looked at the new ACD stuff from freeswitch yet, so maybe that is the same as recording to a user? Matt P. _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users/
