I have looked thoroughly through a lot of other forums where this adapter is
used with many different providers. It obviously doesn't play well with MWI
at all.

I only surmise that the previous provider had a special configuration to
support the nuance of this device.

After looking at the packets and logs (note: you still have not provided a
proper siptrace) my conclusion is if you remove all the voicemail from an
account, restart he device and it does not recognize MWI after leaving the
account a VM, then like a lot of providers, simply suggest replacing the
device.

MANY of the voip providers forums I have scoured suggested the same thing,

I don't know who added support for the device originally,  or whether it has
ever worked properly, but it does seem plagued.

On Tue, Oct 19, 2010 at 9:23 AM, Jeff Gilmore <[email protected]> wrote:

> Thanks for the helpful inputs.
>
> Here is a ZIP containing a section of TCPDump from an initial registration
> and subscribe after a device restart, plus the sections of sipxProxy and
> SipRegistrar that match it.
>
>
>
>
> Tony, I tried your suggestion to change the subscribe interval to something
> higher than zero, and that did not seem to help (other settings were already
> matched to your suggestion).
>
> To clarify, I am trying to get the ATA device to detect when a user has new
> voicemail, so it can play a "stutter" dial tone when the user picks up their
> phone, indicating that messages are present.  This is the equivalent of the
> "message waiting" light on a desk phone.
>
> I know this feature CAN work, because I have had residential SIP service
> from other vendors using these SPA ATA devices, where the feature worked.
>
> Jeff
>
>
> On Oct 19, 2010, at 4:15 AM, Nikolay Kondratyev wrote:
>
> > Jeff,
> > At least message trace is needed to try to help you.
> > Either post siptrace xml file
> > (
> http://wiki.sipfoundry.org/display/xecsuserV4r2/Display+SIP+message+flow+us
> > ing+Sipviewer) or tcpdump capture.
> > In both cases filter a trace by callid.
> > Rgds,
> > Nikolay.
> >
> >> -----Original Message-----
> >> From: [email protected]
> >> [mailto:[email protected]] On Behalf Of
> >> Jeff Gilmore
> >> Sent: Monday, October 18, 2010 9:20 PM
> >> To: Discussion list for users of sipXecs software
> >> Subject: Re: [sipx-users] Help with SUBSCRIBE for MWI
> >>
> >> No takers yet, eh?  Bummer.
> >>
> >> Can anyone at least tell me which log would show the results
> >> of subscription requests.  I see them in the sipxproxy log,
> >> but they never appear in sipxregistrar.   Where would they go
> >> after the proxy see them?
> >>
> >> Thanks!
> >>
> >> Jeff
> >> On Oct 18, 2010, at 10:37 AM, Jeff Gilmore wrote:
> >>
> >>> I have been trying for some time to get MWI (message
> >> waiting indicator) working for my Linksys SPA2102 ATA
> >> devices.  The units register successfully, then send send out
> >> what look like valid SUBSCRIBE requests to sipx, but these
> >> always come back 401 Unauthorized.
> >>>
> >>> I have a set of packet captures of the registration and
> >> subscription, with matching sipproxy and sip registrar logs.
> >>>
> >>> Would anyone be willing to take a look at these and see if
> >> you can spot what might be going wrong? If so, I'll send the
> >> ZIP file privately to you.
> >>>
> >>> Thanks,
> >>>
> >>> Jeff
> >>> _______________________________________________
> >>> sipx-users mailing list
> >>> [email protected]
> >>> List Archive: http://list.sipfoundry.org/archive/sipx-users/
> >>
> >> _______________________________________________
> >> sipx-users mailing list
> >> [email protected]
> >> List Archive: http://list.sipfoundry.org/archive/sipx-users/
> >
> > _______________________________________________
> > sipx-users mailing list
> > [email protected]
> > List Archive: http://list.sipfoundry.org/archive/sipx-users/
>
>
> _______________________________________________
> sipx-users mailing list
> [email protected]
> List Archive: http://list.sipfoundry.org/archive/sipx-users/
>



-- 
======================
Tony Graziano, Manager
Telephone: 434.984.8430
sip: [email protected]
Fax: 434.326.5325

Email: [email protected]

LAN/Telephony/Security and Control Systems Helpdesk:
Telephone: 434.984.8426
sip: [email protected]

Helpdesk Contract Customers:
http://support.myitdepartment.net
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