One thing to note is that when changing from 4.0.x to 4.2.x is that if you have 
any location based routing set up you will have to recreate those routing 
groups as branches. Other than that the transition should be relatively 
painless. A word of caution, do NOT use the web portal to perform upgrades, it 
is broken in 4.0.x. Use the command line as Tony suggests.



From: [email protected] 
[mailto:[email protected]] On Behalf Of Tony Graziano
Sent: Wednesday, October 27, 2010 2:06 PM
To: Discussion list for users of sipXecs software
Subject: Re: [sipx-users] Inbound Verizon Callers

2 things need to happen.

1. Rename the repo that is there as

CentOS-Base.repo

edit it and remove the sipx information at the bottom, that's hurting you right 
now, and save it.

2. get the 'intermediate" 4.2 repo using

cd /etc/yum.repos.d
wget http://download.sipfoundry.org/pub/sipXecs/sipxecs-4.2.0-centos-i386.repo

(assuming its a 32 bit install)

Then if you do an update (which you should), get a full backup first, and do 
the update from CLI (yum update).

If that goes well, consider making sure everything is ok (that version is buggy 
with registrations), and you need to change the baseurl from 4.2.0 to 4.2.1 in 
the sipx repo file, save, and update again.

Tony
On Wed, Oct 27, 2010 at 2:33 PM, Bryan Anderson 
<[email protected]<mailto:[email protected]>> wrote:

cat /etc/redhat-release = CentOS release 5 (sipXecs 4.0.1)

I have performed an update once, using the web interface and it crash a couple 
of services and i couldn't bring them back up so i reinstalled and left it at 
that.   The plan was to in a controled environment figure out the update 
process then update it.  This is the only issue we have had with NexVortex, and 
I am not sure its them, but haven't ruled that out.  They have been quite 
helpful.  So far the issues have been something with my configuration.

I'm not a Linux noob but not exactly an expert.  I am how ever a noob when it 
comes to VOIP.  Alot of ITSP's we talked to wanted to bring in a T1 and running 
the SIP trunk over it.  A T1 is not available nor feasible for that office.

Thanks
Bryan
________________________________
Date: Wed, 27 Oct 2010 14:22:18 -0400
From: [email protected]<mailto:[email protected]>

To: [email protected]<mailto:[email protected]>
Subject: Re: [sipx-users] Inbound Verizon Callers


Separately, you are on an "older" version of sipx.

What does:

cat /etc/redhat-release

output say?

It is likely you need a repo change and two inline updates in order to get 
current.
On Wed, Oct 27, 2010 at 2:20 PM, Tony Graziano 
<[email protected]<mailto:[email protected]>> wrote:
Firstly. There were many itsp's I have used with sipx (using ingate session
border controllers).

There were several ITSP's I found too difficult to use at all and nexvortex
was one of them.

Nice guys, just up the road here, but I had continual issues with them and
had to pull the plug. That was a couple of years agao and maybe things have
changed for them.

I recall some upstream issues with certain carriers always being an issue. I
did lots of traces and pcaps. I just started using itsp's that had better
answers for what I needed.

http://blog.myitdepartment.net/?p=127

Continued...
============================
Tony Graziano, Manager
Telephone: 434.984.8430
Fax: 434.984.8431

Email: [email protected]<mailto:[email protected]>

LAN/Telephony/Security and Control Systems Helpdesk:
Telephone: 434.984.8426
Fax: 434.984.8427

Helpdesk Contract Customers:
http://www.myitdepartment.net/gethelp/

----- Original Message -----
From: 
[email protected]<mailto:[email protected]>
<[email protected]<mailto:[email protected]>>
To: [email protected]<mailto:[email protected]> 
<[email protected]<mailto:[email protected]>>
Sent: Wed Oct 27 13:50:35 2010
Subject: [sipx-users] Inbound Verizon Callers



I work for a small non profit and we have
begun using sipX in an office in Everett,WA.  We have 8, 2 line polycom
soundpoint 331 phone.  We use NexVortex as our service provider with 4
DID's.



Just after moving to this system we noticed some calls would ring once
and then disconnect.  We did some testing and discovered it was isolated
 to Verizon Wireless callers.  I have yet to figure it out.  I have had 3
 T- mobile customers call, 2 AT&T, 1 Sprint, and 5 Verizon.  I have
tried 7 land lines.  Aside from those about 20-40 calls a day in and out
 of the system work.  Callers that have show as "failed" or "Abandoned"
in the CDR when called back say they are Verizon and report the same
issue, "It rang once then hung up".



Two of the DID's go to hunt groups that simultaneously ring all phones.
 If no answer the Hunt group falls to x200 and hits a general mailbox.



One number is an Alias that is Assigned to a user, which is the user on line
2 of all 8 phones.



The fourth number is really just for me to test with.



Yesterday I did some testing on routing the call different ways in our
system using one number.



1) I sent callers to a hunt group = Verizon callers got disconnected.

2) I sent callers to auto-attendant = Verizon callers got through,
entered an extension and calls were answerable by our users. (if no
answer it went to voicemail)

3) I sent callers to a user directly = Verizon callers got through to that
extension. (if no answer it went to voicemail)





So if I send them to a hunt group, the call doesn't work, If I send them
 to a user assigned to all the phones, it doesn't go through.  If I send
 them to 1 user or to auto attendant, the call goes through.  Any ideas
or advice?



sipXconfig (4.2.0-018575 2010-04-15T00:40:11 ecs-centos5)



I Installed from an ISO.  When I last tried to upgrade various services
stopped functioning.



Bryan Anderson



--
======================
Tony Graziano, Manager
Telephone: 434.984.8430
sip: 
[email protected]<mailto:[email protected]>
Fax: 434.326.5325

Email: [email protected]<mailto:[email protected]>

LAN/Telephony/Security and Control Systems Helpdesk:
Telephone: 434.984.8426
sip: [email protected]<mailto:[email protected]>

Helpdesk Contract Customers:
http://support.myitdepartment.net

_______________________________________________ sipx-users mailing list 
[email protected]<mailto:[email protected]> List 
Archive: http://list.sipfoundry.org/archive/sipx-users/

_______________________________________________
sipx-users mailing list
[email protected]<mailto:[email protected]>
List Archive: http://list.sipfoundry.org/archive/sipx-users/



--
======================
Tony Graziano, Manager
Telephone: 434.984.8430
sip: 
[email protected]<mailto:[email protected]>
Fax: 434.326.5325

Email: [email protected]<mailto:[email protected]>

LAN/Telephony/Security and Control Systems Helpdesk:
Telephone: 434.984.8426
sip: [email protected]<mailto:[email protected]>

Helpdesk Contract Customers:
http://support.myitdepartment.net
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