Indeed you are right it was an IM id for another user. 

I appreciate the help 





Gabrial Casey 
Telecommunications 
Franklin American Mortgage Company 
501 Corporate Center Dr. 
Suite 400 
Franklin, TN 37067 
Direct:615-468- 2945 
Cell: 615-852-5015 
Fax: 615-628-5698 
Email:[email protected] 



From: "Tony Graziano" <[email protected]> 
To: "Discussion list for users of sipXecs software" 
<[email protected]> 
Sent: Monday, November 1, 2010 4:28:25 PM 
Subject: Re: [sipx-users] The user ID or alias "1000" duplicates an existing 
alias for a user or service 

look at the aliases file directly 


cat /var/sipxdata/sipdb/aliases.xml 


im betting its assigned somewhere 



On Mon, Nov 1, 2010 at 5:23 PM, Gabe Casey < [email protected] > 
wrote: 




I am getting the error The user ID or alias "1000" duplicates an existing alias 
for a user or service 
I have re indexed checked both the users , IM and conference and dialplan i can 
not find any instance of this 
I have even run queries on the database to find it. Nothing. 

How can i move past this error. 

Warm Regards 





Gabrial Casey 
Telecommunications 
Franklin American Mortgage Company 
501 Corporate Center Dr. 
Suite 400 
Franklin, TN 37067 
Direct:615-468- 2945 
Cell: 615-852-5015 
Fax: 615-628-5698 
Email:[email protected] 




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-- 
====================== 
Tony Graziano, Manager 
Telephone: 434.984.8430 
sip: [email protected] 
Fax: 434.326.5325 

Email: [email protected] 

LAN/Telephony/Security and Control Systems Helpdesk: 
Telephone: 434.984.8426 
sip: [email protected] 

Helpdesk Contract Customers: 
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