In almost all cases its a standards compliance issue with the other party, not sipX. It is likely that their software is barfing on REFER like so many other SIP stacks. FreeSWITCH just recently fixed theirs to be compliant but Asterisk still isn't fixed.
What you can try is forcing all of the traffic to and from the call center software to be intercepted by sipXbridge. Details of how to do this are somewhere on the wiki, can't look now because on cell phone.. Sent from my Samsung Moment™ only on the Now Network™ ----- Original Message ----- From:"Henry Dogger" <[email protected]> To:"Discussion list for users of sipXecs software" <[email protected]> Sent:12/3/2010 11:18 AM Subject:[sipx-users] sipstack avaya? Hi all, I would like to know which sip stack sipXecs is using. A partner of ours thinks it’s the sip stack of Avaya, and says there are a lot of problems with this sip stack. Is this true? We like sipXecs a lot and want to continue working with it, but our partner thinks their product can’t work on sipXecs. They have a call center software, which uses a sip trunk to connect to a telephony server like sipXecs. But they say the problem is the sip stack of sipXecs. We think it’s because they don’t follow the standards. Can someone enlighten this a bit for me? Additional information can be given, but for now it’s weekend, so will respond back at Monday. Thanks in advance! Kind regards, Henry Dogger Telecats BV
_______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users/
