I'm testing the ACD functionality, so not using it intensively but encountered these errors in the logging. Due to testing, my log levels are on debug level :) But you say these errors can be ignored and are not due to moving ACD from primary server to a secondary server?
-----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Tony Graziano Sent: woensdag 8 december 2010 14:57 To: Discussion list for users of sipXecs software Subject: Re: [sipx-users] CDR database errors Not really any indication how you are using ACD (or not). If you are not using ACD it is best to disable the role and remove the related cron job (or deactivate it). If you are using ACD and having issues, please report them. I'm not a huge fan of some of the logging messages, depending on the logging level you would see error indications when there is not, in fact, anything wrong. On Wed, Dec 8, 2010 at 8:52 AM, Henry Dogger <[email protected]> wrote: > Ok thanks, I will have to live with it than as long as there is no > upgrade :) > How about the ACD errors? Any ideas? > > -----Original Message----- > From: [email protected] > [mailto:[email protected]] On Behalf Of Tony > Graziano > Sent: woensdag 8 december 2010 14:49 > To: [email protected] > Subject: Re: [sipx-users] CDR database errors > > I think in 4.2.1 cdr activity causes some cpu issues and makes > sipxconfig > unuseable. > ============================ > Tony Graziano, Manager > Telephone: 434.984.8430 > Fax: 434.984.8431 > > Email: [email protected] > > LAN/Telephony/Security and Control Systems Helpdesk: > Telephone: 434.984.8426 > Fax: 434.984.8427 > > Helpdesk Contract Customers: > http://www.myitdepartment.net/gethelp/ > > ----- Original Message ----- > From: [email protected] > <[email protected]> > To: Discussion list for users of sipXecs software > <[email protected]> > Sent: Wed Dec 08 08:28:30 2010 > Subject: Re: [sipx-users] CDR database errors > > Ok thanks, > > Is this a common problem? > > I also saw errors concerning my ACD, while browsing my log files: > > "2010-12-08T09:48:08.219656Z":140:SIP:WARNING:servername:SipSubscribeCli > ent-35:440DA940:sipxacd:"LinePresenceMonitor::handleNotifyMessage > presence processed, contact 'sip:50...@servername:5130' set to 'open'" > "2010-12-08T09:48:08.220001Z":141:SIP:ERR:servername:SipSubscribeClient- > 35:440DA940:sipxacd:"SipUserAgent::send outgoing call 1" > "2010-12-08T09:48:22.224380Z":142:SIP:ERR:servername:SipRefreshManager-3 > 4:43FD9940:sipxacd:"SipUserAgent::send outgoing call 1" > "2010-12-08T09:48:22.229793Z":143:SIP:WARNING:servername:SipSubscribeCli > ent-35:440DA940:sipxacd:"LinePresenceMonitor::handleNotifyMessage > presence processed, contact 'sip:50...@servername:5130' set to 'open'" > "2010-12-08T09:48:22.230038Z":144:SIP:ERR:servername:SipSubscribeClient- > 35:440DA940:sipxacd:"SipUserAgent::send outgoing call 1" > "2010-12-08T09:48:27.209194Z":145:SIP:ERR:servername:SipRefreshManager-3 > 4:43FD9940:sipxacd:"SipUserAgent::send outgoing call 1" > "2010-12-08T09:48:27.213332Z":146:SIP:WARNING:servername:SipSubscribeCli > ent-35:440DA940:sipxacd:"LinePresenceMonitor::handleNotifyMessage > presence processed, contact 'sip:50...@servername:5130' set to 'open'" > "2010-12-08T09:48:27.213839Z":147:SIP:ERR:servername:SipSubscribeClient- > 35:440DA940:sipxacd:"SipUserAgent::send outgoing call 1" > "2010-12-08T09:48:43.224790Z":148:SIP:ERR:servername:SipRefreshManager-3 > 4:43FD9940:sipxacd:"SipUserAgent::send outgoing call 1" > > Can't figure out what this could mean... Tried restarting ACD with > sipxconfig ui, but errors keep on coming. > > -----Original Message----- > From: [email protected] > [mailto:[email protected]] On Behalf Of Tony > Graziano > Sent: woensdag 8 december 2010 14:19 > To: [email protected] > Subject: Re: [sipx-users] CDR database errors > > Restart sipxconfig > > sipxproc -r ConfigServer > > Learn the sipxproc command, it is your friend. > ============================ > Tony Graziano, Manager > Telephone: 434.984.8430 > Fax: 434.984.8431 > > Email: [email protected] > > LAN/Telephony/Security and Control Systems Helpdesk: > Telephone: 434.984.8426 > Fax: 434.984.8427 > > Helpdesk Contract Customers: > http://www.myitdepartment.net/gethelp/ > > ----- Original Message ----- > From: [email protected] > <[email protected]> > To: Discussion list for users of sipXecs software > <[email protected]> > Sent: Wed Dec 08 08:14:36 2010 > Subject: [sipx-users] CDR database errors > > Hi all, > > > > When looking at the Call Detail Records, the sipxconfig ui crashed, and > I see following in the logging: > > ash-3.2$ tail -f sipxcallresolver.log > > "2010-12-08T12:36:14.330202Z":ERR:Loss of connection to database > #<struct DatabaseUrl database="SIPXCDR", port=5433, host="localhost", > adapter="postgresql", username="postgres"> - retrying to connect after > sleep > > "2010-12-08T12:36:24.332959Z":ERR:Loss of connection to database > #<struct DatabaseUrl database="SIPXCDR", port=5433, host="localhost", > adapter="postgresql", username="postgres"> - retrying to connect after > sleep > > "2010-12-08T12:36:34.336027Z":ERR:Loss of connection to database > #<struct DatabaseUrl database="SIPXCDR", port=5433, host="localhost", > adapter="postgresql", username="postgres"> - retrying to connect after > sleep > > "2010-12-08T12:36:44.338768Z":ERR:Loss of connection to database > #<struct DatabaseUrl database="SIPXCDR", port=5433, host="localhost", > adapter="postgresql", username="postgres"> - retrying to connect after > sleep > > "2010-12-08T12:36:54.342513Z":ERR:Loss of connection to database > #<struct DatabaseUrl database="SIPXCDR", port=5433, host="localhost", > adapter="postgresql", username="postgres"> - retrying to connect after > sleep > > "2010-12-08T12:37:04.346607Z":ERR:Loss of connection to database > #<struct DatabaseUrl database="SIPXCDR", port=5433, host="localhost", > adapter="postgresql", username="postgres"> - retrying to connect after > sleep > > "2010-12-08T12:37:14.349615Z":ERR:Loss of connection to database > #<struct DatabaseUrl database="SIPXCDR", port=5433, host="localhost", > adapter="postgresql", username="postgres"> - retrying to connect after > sleep > > "2010-12-08T12:37:24.352316Z":ERR:Loss of connection to database > #<struct DatabaseUrl database="SIPXCDR", port=5433, host="localhost", > adapter="postgresql", username="postgres"> - retrying to connect after > sleep > > "2010-12-08T12:37:34.355245Z":ERR:Loss of connection to database > #<struct DatabaseUrl database="SIPXCDR", port=5433, host="localhost", > adapter="postgresql", username="postgres"> - retrying to connect after > sleep > > "2010-12-08T12:37:44.358089Z":ERR:Loss of connection to database > #<struct DatabaseUrl database="SIPXCDR", port=5433, host="localhost", > adapter="postgresql", username="postgres"> - retrying to connect after > sleep > > > > What can I do to fix this? > > > > Kind regards, > > > > Henry Dogger > > Telecats BV > _______________________________________________ > sipx-users mailing list > [email protected] > List Archive: http://list.sipfoundry.org/archive/sipx-users/ > _______________________________________________ > sipx-users mailing list > [email protected] > List Archive: http://list.sipfoundry.org/archive/sipx-users/ > _______________________________________________ > sipx-users mailing list > [email protected] > List Archive: http://list.sipfoundry.org/archive/sipx-users/ > _______________________________________________ > sipx-users mailing list > [email protected] > List Archive: http://list.sipfoundry.org/archive/sipx-users/ > -- ====================== Tony Graziano, Manager Telephone: 434.984.8430 sip: [email protected] Fax: 434.326.5325 Email: [email protected] LAN/Telephony/Security and Control Systems Helpdesk: Telephone: 434.984.8426 sip: [email protected] Helpdesk Contract Customers: http://support.myitdepartment.net Blog: http://blog.myitdepartment.net Linked-In Profile: http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4 _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users/ _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users/
