as an incoming call center the call would go to the agent via an invite. i am assuming it will bridge the call via its FS config, and there is no transfer.
though i might be wrong and will wait to be corrected... On Tue, Jan 25, 2011 at 9:28 AM, Matt White <[email protected]>wrote: > Sorry for being too lazy to test this for myself. I was just talking with > someone and the question came up. > > Does the new openacd implementation use the same conference method to join > the caller to the agent the current ACD uses or does it use a standard > refer? > > -M > > _______________________________________________ > sipx-users mailing list > [email protected] > List Archive: http://list.sipfoundry.org/archive/sipx-users/ >
_______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users/
