What is the relationship between the sipxecs server default gateway and the
auto-attendant. This question is related to a very strange problem I discovered
when changing the default gateway. The issue involved the following:
1. I configured multiple interfaces on the sipxecs server. This was related to
providing internet access to the server at a client site that did not have a
firewall. The firewall was in route to the site but I needed access to provide
update to the original configuration of the server.
2. I changed the default gateway of the server to that of the Upstream Internet
router. This gave the server immediate internet access.
3. This change did not affect incoming or outgoing calls but the auto-attendant
ceased to function. No voicemail or operator functions worked. I would get a
timeout error when dialing 101 or 100 of selecting the voicemail button.
After several days of troubleshooting and recreating the server, I noticed the
deletion of the server default route immediately broke the auto-attendant
feature. The version of code is 4.2.1 and this is easily reproduced and fails
each time the gateway is changed.
Reverting the gateway to the original configuration immediately causes the
system to be completely operational.
Any assistance would be greatly appreciated.
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