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Organization: SipXecs Forum
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Message-ID: <[email protected]>



Hi all,

My previously working sipx 4.4.0 server went down abruptly
today due to a UPS failure. Upon restart, my gateways are
not registering with the SIP trunk provider (VoIP.ms). The
SIP Trunk SBC Statistics shows my ITSP registration status
as "INIT", and it never progresses.

sipxbridge.log contains many:

"2011-03-30T00:15:59.574000Z"
:108:JAVA:WARNING:sipx.mydomain.com:Timer-0:00000000:sipxbri
dge: "STUN Error : Global address could not be found"

and also:

"2011-03-30T00:23:41.846000Z"
:140:OUTGOING:INFO:sipx.mydomain.com:Thread-264:00000000:sip
Xbridge: "Sent SIP Message :
----Remote Host:10.1.0.201----
Port: 5060----
SIP/2.0 503 Gateway is initializing -- try
later\r
From:
<sip:mailto:[email protected]:50962>;tag=sWpqOd\r
To:
<sip:mailto:[email protected];sipx-noroute=VoiceMail;sipx-userforward=false>\r
Call-ID:
7OVDplohgK005f\r
CSeq: 2 SUBSCRIBE\r
Via: SIP/2.0/UDP 
10.1.0.201;branch=z9hG4bK-XX-0396Kgx8OBXA4vPte5RjgG_Nvg\r
V
ia: SIP/2.0/TCP 
10.1.0.201;branch=z9hG4bK-XX-0393IpdFvN9NUn9V2bcBkQXlSA~sHf_
rSuPgfyceji9EgROIQ\r
Via: SIP/2.0/UDP 
10.1.0.201:50962;branch=z9hG4bK-XX-01fc3MemjNjM_nORTUAIll3uu
w\r
Server: sipXecs/4.4.0 sipXecs/sipxbridge
(Linux)\r
Content-Length:
0\r
\r
--------------------END--------------------
"

These error/info messages are not meaningful to me. I'm
unsure why STUN or NAT configuration would have changed in
any way due to the reboot, or why the gateway is stuck in
"INIT".

SipX NAT is set to default settings (Use STUN, server
stun01.sipphone.com, ports 5060/5061). Network connectivity
appears normal, and the upstream switch, routers and
firewall appear to be operating normally. SIP ALG in the
routers is off.

Again, this is a setup that was working before the hard
powerdown and reboot.

Thoughts on how to debug this?
Thanks!
Dan

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