But openacd still uses fs for its media engine... so if the caller gets moh
from openacd/fs what happens after 5 minutes?
On Apr 17, 2011 6:34 AM, "Michael Picher" <[email protected]> wrote:
> ACD is not in Freeswitch and the new OpenACD Call Center has it's own
> queuing.
>
> Mike
>
> On Tue, Apr 12, 2011 at 1:52 PM, Michael Scheidell <
> [email protected]> wrote:
>
>> On 4/12/11 12:20 PM, Josh M. Patten wrote:
>>
>> This was discussed on the list not long ago. Essentially it’s a
FreeSWITCH
>> session timeout because the phone isn’t sending any media to FreeSWITCH.
>> AFAIK it doesn’t affect any calling.
>>
>>
>>
>> and, seriously, if I put someone on hold for 5 mins, I don't want to talk
>> to them anyway :-)
>>
>> what happens with log call queues with ACD?
>>
>>
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>
>
>
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