Unfortunately that is bad news. The internal/external ringtone thing is global setting so one cannot use it if there are any phones configured for silent ringing.
Is there another polygon setting that can be set to ignore ringtones via alert info? On Apr 26, 2011 6:31 PM, "Charles Chalekson" <[email protected]> wrote: > That took care of it. Thanks! > > Is it only for external calls? > > If so, there was a feature added to 4.4. to distinguish internal calls > from external calls by different ringtones. Maybe polycom is taking > that over silent ring. > > You can check/disable these settings here > > System/Servers/name-of-server/SIP Proxy/Show Advanced Setting >
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