On mail prob, check /var/sipxdata/media... drill down in mailstore and find the offending mailbox... if there is a new message for a user a small empty file is in the user directory indicating a new message. Just wipe the file and restart phone.
Try re:downloading polycom firmware 3.2.4 or 3.2.5 with bootrom 4.3.0... put the zips into a new device file entry. On May 2, 2011 9:48 PM, "Charles Chalekson" <[email protected]> wrote: > Two questions unrelated: > > 1] I had to restore my sipxecs to an old configuration which worked fine except, I now have a message icon/flash occurring where there is no message to listen to. How do I turn off the indicator? > > 2] I was upgrading my SIP application some polycoms 601s to SIP 3.1.3 through the device files menu which has worked fine in the past and has activated fine that way. I tried to do it today, and the phones were not picking up the new SIP app that is being delivered there. I am running 4.1.4 Boot ROM. The phone config file lists the app as APP_FILE_PATH_SPIP600="sip_3.1.X.ld. I however do not see any file by that name in the tftproot folder. If I rename the split config sip app file that is supposed to work for the 601s [2345-11605-001.sip_317.ld] to sip_3.1X.ld, then the phone will pick it up, but I know I shouldn't have to do that and I have never had to do that previously. > > Any clues? > Charles > > > _______________________________________________ > sipx-users mailing list > [email protected] > List Archive: http://list.sipfoundry.org/archive/sipx-users/
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